Job Description

Responsibilities:
- Greet and check-in clients and their pets in a friendly and professional manner
- Answer phone calls, schedule appointments, and provide information to clients
- Maintain accurate client records and update patient information in the system
- Assist veterinarians and veterinary technicians with various tasks as needed
- Handle financial transactions, including processing payments and managing invoices
- Ensure the reception area is clean, organized, and stocked with necessary supplies
- Provide excellent customer service and address client inquiries or concerns

Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service role is preferred
- Knowledge of veterinary terminology and procedures is a plus
- Proficient in using computer systems and software for scheduling and record keeping
- Strong communication skills, both verbal and written
- Ability to multitask, prioritize, and work in a fast-paced environment
- Attention to detail and ability to maintain confidentiality

Skills:
- Knowledge of Avimark software an asset

We offer competitive pay based on experience and qualifications. This is a full-time position with opportunities for career growth within our veterinary clinic.

If you are passionate about providing exceptional customer service in a veterinary setting, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $16.00-$17.00 per hour

Benefits:

Dental care Extended health care On-site parking Paid time off Store discount Vision care
Experience:

Customer service: 2 years (required)
Work Location: In person