We are looking for a compassionate and organized Veterinary Receptionist who will join our pet care team. You will work at the front desk greeting, welcoming, and checking in the clients with their pets. Your other duties and tasks include answering the phone and emails, scheduling appointments, processing payments, and maintaining and updating patients' records. You will also monitor the availability of items for sale, and answer customers' questions and concerns.
Our preferable Veterinary Receptionist should have amazing client service and communication skills. While communicating with clients, answering their questions, and assisting them with their medication and supply purchase. An exceptional Veterinary Receptionist should also be understanding, well-organized, and a team player.
Greet and welcome clients and their pets into the vet clinic or hospital
Check in the clients and their pets
Maintain and update patients' charts and records
Answer phone calls and emails
Schedule appointments and surgical procedures
Receive and process payments
Issue invoices for services
Go over medications and explain their use if needed
Monitor the availability of items and supplies for sale
Answer the clients questions and concerns
Assist with purchase of pet food, supplements, and grooming equipment
Ensure that clients and their pets are seated comfortably in the waiting room
Maintain the waiting room and front desk area clean and organized
Veterinary Receptionist Requirements:
High school diploma/GED
Previous experience as a Veterinary Receptionist or similar role
Compassion and understanding
Exceptional customer service and communication skills
Organizational skills
Job Types: Full-time, Permanent
Pay: From $18.85 per hour
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Application question(s):
Please describe in two sentences why you would be the ideal candidate for the veterinary reception position at PG Vet?
What are your career goals over the next 1-3 years?
Work Location: In person
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