Job Description

Work Term: Permanent Work Language: English Hours: 36 to 40 hours per week Education: No degree, certificate or diploma Experience: 2 years to less than 3 years

Work setting

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Veterinary clinic On-site customer service

Tasks

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Keep records of animals treated Maintain and order supplies Stock shelves and display areas Schedule and confirm appointments Record and balance daily transactions Record and process patient data Provide clients with information Order supplies and maintain inventory Perform basic bookkeeping tasks Maintain accurate records Maintain adequate stock levels Answer telephone and relay telephone calls and messages Receive and forward telephone or electronic enquiries Professionalism in customer service Order stock Receive payment for goods or services Maintain clean and safe work environment Provide customer service Record incoming stock Help with scheduling and workflow Initiate and maintain confidential medical files and records Manage cash Maintain prescription records Ensure the information on prescriptions is accurate Dispense prescribed pharmaceuticals to customers or to other health care professionals

Computer and technology knowledge

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Electronic medical records

Technical terminology

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Medical

Area of work experience

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Veterinary

Area of specialization

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Small animals

Work conditions and physical capabilities

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Attention to detail Handling heavy loads Fast-paced environment

Weight handling

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Up to 23 kg (50 lbs)

Personal suitability

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Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Reliability Team player Initiative Accurate Interpersonal awareness Ability to multitask

Screening questions

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Are you authorized to work in Canada? Are you available to start on the date listed in the job posting? Are you willing to relocate for this position? Do you have experience working in this field? Do you live near the job location? Do you meet the language requirements listed in the job posting?

Health benefits

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Dental plan Disability benefits Health care plan Paramedical services coverage * Vision care benefits