Job Description

McKee-Pownall Equine Services is hiring: Full-Time Office Manager

Location: Campbellville, ON

Schedule: Monday to Friday, 8:00 AM - 4:00 PM (Year-round, Full-Time)

Are you a natural leader who thrives on organization and enjoys supporting veterinary teams in delivering exceptional care?

Join our

Campbellville clinic as a Full-Time Office Manager

! We're looking for a proactive, detail-oriented professional who thrives in a dynamic environment and is ready to help our team deliver outstanding service. Every day brings new challenges and opportunities to make a difference.

__________________________________________________________________________________________

Imagine a job where you...

Lead and support a team of Customer Service Representatives, Veterinary Technicians, Assistants and clinic staff Drive operational excellence and continuous improvement in clinic processes Build strong relationships with clients and staff, ensuring exceptional service Oversee budgets, financial reporting, and inventory controls Coordinate meetings, develop agendas, and follow up on action items Support hiring, onboarding, and career development for clinic staff Ensure compliance with company policies, procedures, and industry regulations
__________________________________________________________________________________________

What You'll Do

Manage daily operations at the Campbellville clinic Develop and empower clinic staff through mentorship, open communication, and constructive feedback that drives growth Oversee facility maintenance, vehicle fleet, and safety programs Approve timesheets and time-off requests for CSRs, RVTs, Veterinary Assistants, Veterinarians, and clinic staff Review employee engagement survey results and implement action plans to address feedback Cultivate and reinforce a supportive, team-oriented workplace culture Address client concerns and assist with facilitating client education sessions
__________________________________________________________________________________________

You'll thrive in this role if you:

Bring 5+ years of management experience, ideally within the veterinary (equine or small animal) industry Hold a university or college degree in business, finance, or a related field (or equivalent experience) Are a results-oriented leader with excellent communication skills Bring exceptional problem-solving abilities and a solutions-focused mindset Have experience managing budgets and implementing policies that support smooth clinic operations Are comfortable with online social networks and practice management software (e.g., HVMS) Possess a valid driver's license, vehicle insurance, and a clean driving record
__________________________________________________________________________________________

Why Join Us?

At McKee-Pownall Equine Services, we're passionate about horses, people, and creating a supportive workplace where every team member can thrive. As part of the Altano network, we combine local expertise with global collaboration--making this a unique place to grow your career.

_________________________________________________________________________________________

How to Apply

Please send your resume and cover letter--highlighting your relevant experience and anticipated wage--to jobs@mpequine.com.

Questions about the role? Reach out--we'd love to connect!

We thank all applicants for their interest; only those selected for further screening will be contacted.

Job Types: Full-time, Permanent

Pay: $25.00-$32.00 per hour

Expected hours: No less than 40 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance Paid time off RRSP match Store discount
Work Location: In person