Job Description

Lakecity Animal Hospital is a privately owned general practice, caring for our beloved canine and feline patients across the Okanagan. We are open 7 days a week from 8am-8pm. We are currently looking for full-time a employee to join our team.

As a Veterinary Assistant/Receptionist, you will play a vital role in providing exceptional customer service and support to our clients and their beloved pets. You will be responsible for managing the front desk operations, including greeting clients, scheduling appointments, assisting with administrative tasks, and assisting the veterinarian with handling/treatment of patients. Your attention to detail and ability to effectively communicate with both clients and veterinary staff will contribute to the overall success of our clinic.

Join our team of dedicated professionals who are passionate about providing high-quality care to animals. We offer competitive compensation, opportunities for growth, and a positive work environment. Prior experience in a veterinary clinic is preferable but open to training the right individual.

If you have a love for animals and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:

- Greet and check-in clients and their pets in a friendly and professional manner

-Answer phone calls, schedule appointments, and respond to inquiries

-Maintain accurate records of client information, pet medical history, and appointment details

-Assist veterinary staff with administrative tasks such as filing, data entry, and billing

-Provide excellent customer service by addressing client concerns and ensuring a positive experience

-Attending to patient needs (i.e. administering medications, providing food/water etc.)

-Restraining animals and assisting veterinarians/technicians as needed during examinations and treatments

-Organizing and maintaining the cleanliness of all kennels and working areas

Experience:

-Animal handling skills

-Communication skills

-Experienced in customer service

-Strong organizational skills and attention to detail

-Excellent communication and interpersonal skills

-Ability to multitask and prioritize tasks in a fast-paced environment

-Ability to manage difficult/stressful situations

-Ability to work in a fast paced environment

-Computer skills to maintain medical records

-Previous experience working in a veterinary clinic or animal care setting is preferred

-Familiarity with laboratory procedures and equipment is a plus

Job Type: Full-time

Pay: $17.50-$19.00 per hour

Benefits:

Dental care Discounted or free food Extended health care On-site parking Paid time off Store discount Vision care
Application question(s):

If you do not have previous veterinary experience; What interested you in applying for this position?
Experience:

Customer service: 1 year (required) Veterinary Assistant: 1 year (preferred)
Work Location: In person