Veterinary Assistant/receptionist

Victoria, BC, CA, Canada

Job Description

Harbour Veterinary Clinic is a community-focused, low-cost veterinary clinic committed to keeping pets healthy and in their homes. We are seeking a compassionate, organized, and reliable

Veterinary Assistant

to support both our front-of-house client care and our medical team.

This role is ideal for someone who enjoys working with people and animals, is comfortable multitasking, and wants to be part of a mission-driven clinic.

Key Responsibilities



Client Care & Reception



Answer phones, schedule appointments, and respond to client inquiries Greet and check in clients and patients Collect and enter client and patient information accurately Update medical records and ensure documentation is complete Process payments and assist with basic administrative tasks Communicate clearly and compassionately with clients, including those in stressful situations

Clinical Support



Obtain and record

TPRs

Safely and confidently

restrain animals

for exams, treatments, and procedures Assist veterinarians and RVTs during appointments and procedures Prepare exam rooms and help maintain a clean, organized clinical space Support patient flow and help keep the clinic running efficiently

Rescue Support (team culture):



Basic care for on-site rescue cats/kittens as needed (feeding, litter, sanitation). Help us maintain a calm, fear-aware environment for patients and rescues.

Qualifications



1+ year in a veterinary assistant role with surgery exposure (spay/neuter or GP/ER surgery). Comfort with restraint, surgical prep/pack, room turnover.
Nice to Have

Experience in high-volume spay/neuter or shelter medicine. DaySmart Vet Software Cat-handling chops (we see lots of them). Basic lab skills (fecals, SNAP tests, urinalysis preps) and radiology positioning.
Schedule & Benefits

Schedule: 4 days/week, ~10-hour shifts (3-day weekends!) + occasional rotating weekends. Benefits: Paid time off, RRSP matching, discounted services for employee pets, staff store discount, on-site parking. Compensation: Competitive and commensurate with experience ($22-$26 range)

What We Offer



A supportive, mission-driven workplace Opportunities to learn and grow in veterinary medicine Competitive hourly wage (based on experience) Staff discounts on veterinary services Meaningful work that directly supports the local community
Job Type: Full-time

Pay: $23.00-$26.00 per hour

Expected hours: 38 per week

Benefits:

Dental care Extended health care On-site parking Paid time off
Work Location: In person

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Job Detail

  • Job Id
    JD3307021
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Victoria, BC, CA, Canada
  • Education
    Not mentioned