Veterinary Assistant/receptionist

Vancouver, BC, CA, Canada

Job Description

Job Overview:

We are seeking a dedicated and enthusiastic individual as a Veterinary Receptionist/Assistant to join our animal care team. In this role, you will be the first point of contact for our clients and clinic, you will play a crucial role in providing excellent customer service to our clients, administrative support to our veterinary staff and ensuring the smooth operation of the front desk.

Responsibilities:

- Greet clients and their pets warmly and ensure a welcoming atmosphere.
- Schedule appointments and manage the appointment calendar efficiently.

-Answer phone calls and emails, addressing client inquiries and routing communications to appropriate team members.

- Check-in and check-out clients, process payments, and update patient records.
- Assist veterinarians (DVM's)and technicians (RVT) with various tasks, including animal restraint (able to life 40lbs on own), medication administration, laboratory procedures (willing to learn is a plus).
- Maintain cleanliness and organization of the reception area, exam rooms, and other common areas along with preparing areas for surgeries, assisting with treatment plans.

- Provide information on services, pricing, and basic pet care to clients.

Qualifications/Requirements:

- Previous experience in a veterinary clinic setting preferred.
- Knowledge of basic veterinary terminology and procedures is a plus
- Strong communication skills and the ability to multitask effectively
- Proficiency in computer systems and software, including veterinary practice management software (e.g., Avimark, Daysmart).

-Passion for working with animals and providing compassionate care.
- Ability to work well in a fast-paced environment while maintaining attention to detail.

-Diploma from a Veterinary Assistant Program or a combination of experience as a Veterinary Receptionist.

Benefits:

-Competitive salary commensurate with experience.

-Paid vacation and holidays.

How to Apply :

Please submit your resume detailing your qualifications and interest in this position to manager.dunbarah@gmail.com.Include "Veterinary Receptionist/Assistant Application" in the subject line.

We look forward to reviewing your application and potentially welcoming you to our team !

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits:

On-site parking Store discount
Experience:

Veterinary Assistant: 1 year (preferred) Front desk: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2918398
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Vancouver, BC, CA, Canada
  • Education
    Not mentioned