Job Description

Job Summary

We are seeking a dedicated and compassionate Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while managing the front desk operations of our veterinary clinic. . The ideal candidate will have a passion for animal care and a strong ability to communicate effectively with both clients and team members. Should be a team player, flexible, reliable, goal-oriented, calm and confident professional.

Your responsibilities will include :-

Greet clients and their pets warmly upon arrival at the clinic. Schedule, confirm, and manage appointments efficiently. Maintain accurate patient records and ensure all information is up-to-date. Answer phone calls and respond to inquiries regarding services, procedures, and pricing. Process payments and manage billing inquiries. Assist veterinary staff with laboratory tasks as required. Provide clients with information on pet care, vaccinations, and clinic policies. Maintain a clean and organized reception area to ensure a welcoming environment. Handle client concerns with professionalism and empathy.

Requirements

A genuine love for animals and commitment to providing outstanding customer service. Excellent communication skills, both verbal and written. Strong organizational skills with attention to detail. Ability to multitask in a fast-paced environment while maintaining composure. Proficiency in using computer systems for scheduling and record management. experience in a veterinary or animal care setting is preferred but not mandatory. Familiarity with laboratory procedures is considered an asset.
Join our team as a Veterinary Receptionist where your passion for animals will shine through every interaction!

We are open Monday -Saturday 9:00 am - 6:00 pm. Closed on Sundays and Stat. Holidays.

Job Types: Full-time, Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 25 - 40 per week

Benefits:

Dental care Extended health care On-site parking Paid time off Store discount Vision care
Education:

AEC / DEP or Skilled Trade Certificate (preferred)
Experience:

CSR: 2 years (required)
Work Location: In person