Job Description

Job Overview

BloorMill Veterinary Hospital is looking for a friendly and compassionate Veterinary Assistant to join our supportive and fun-loving team. This role includes providing exceptional customer service, helping with the handling and restraint of pets such as cats, dogs and rabbits, managing appointment scheduling, and supporting the daily operations of our busy clinic.

The ideal candidate will have strong communication skills, a willingness to learn, and a genuine love for animals and the people who care for them. At BloorMill, you will be part of a team dedicated to high-quality veterinary care and a warm, community-focused environment.

Duties

Greet clients and their pets warmly to create a welcoming atmosphere Obtain medical history and basic vital signs such as temperature, heart rate, and respiratory rate Assist in the safe restraint of animals for procedures such as blood draws, nail trims, and diagnostic imaging Manage appointment scheduling and coordinate follow-up visits Answer phone calls, respond to client inquiries, and provide accurate information about our services Maintain and update patient records in our database Assist with check-in and check-out procedures, including payment processing Support clinic staff with administrative tasks such as filing, emailing, and texting clients Prepare prescription medications accurately under veterinary supervision Handle basic laboratory sample processing Help maintain a clean, organized, and professional reception area and clinic space

Qualifications

Previous experience in a veterinary assistant or reception role is preferred but not required. A positive attitude and willingness to learn are most important Excellent communication skills with the ability to handle sensitive situations with empathy Strong organizational skills and attention to detail Ability to multitask effectively in a fast-paced environment Compassionate attitude toward animals, pet owners, and coworkers Experience with veterinary software such as Avimark is an asset

Why Join BloorMill Veterinary Hospital

A welcoming and supportive team that values learning and collaboration Hands-on opportunities to build valuable veterinary skills Staff perks such as clinic discounts for pet care, scrubs allowance, and occasional team lunches and celebrations Continuing education support, including opportunities to attend conferences Health and dental benefits for eligible employees Employees enjoy their birthday off to relax and celebrate A workplace where compassion, respect, and teamwork are part of every day
We are excited to welcome a new team member who values animal care and enjoys building relationships with clients and their pets.

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits:

Dental care Extended health care On-site parking Paid time off Store discount
Experience:

Veterinary clinic: 1 year (preferred)
Work Location: In person