Job Description

Job Summary

We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated team. The ideal candidate will be the first point of contact for clients and their pets, providing exceptional customer service while managing the front desk operations of our veterinary clinic. This role requires a love for animals, strong communication skills, and the ability to multitask in a fast-paced environment.

Duties

- Greet clients and their pets warmly upon arrival, ensuring a positive experience.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records and update information as needed.
- Process payments and handle billing inquiries with attention to detail.
- Assist veterinary staff with administrative tasks as required, including laboratory preparation.
- Ensure the reception area is clean, organized, and welcoming for clients and their pets.
- Educate clients on preventative care, services offered, and follow-up procedures.

Experience

- Previous experience in a veterinary or animal care setting is preferred but not mandatory.
- Familiarity with laboratory procedures or terminology is a plus.
- Strong organizational skills with an ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written, with a friendly demeanor.
- Proficient in using office equipment and software applications relevant to veterinary practices.

Join our team in providing outstanding care for pets while supporting their owners through every step of their journey!

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$22.64 per year

Benefits:

Flexible schedule On-site parking
Ability to commute/relocate:

Coquitlam, BC V3K 3R8: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (required)
Experience:

Working with animals: 1 year (required)
Language:

English (required)
Location:

Coquitlam, BC V3K 3R8 (preferred)
Work Location: In person