Job Description

Who We Are

We're Border Brokers -- a well-established Canadian customs brokerage, consulting, and freight forwarding company with nearly 40 years of experience. We focus on simplifying the customs clearance process by tailoring solutions to our clients' specific needs. With a commitment to personal service, a team of in-house experts, and smart innovations, we deliver service that sets us apart.

What We're Looking For

We're looking for a friendly, detail-oriented individual to join our team and provide reliable client support. This role involves assisting with general inquiries, handling documents, and performing a variety of administrative tasks. If you're someone who enjoys helping others and staying organized, this could be the right fit for you.

Responsibilities

Answer client calls and assist with inquiries or concerns in a friendly and professional manner Review and verify documents for completeness, helping clients with form filling when needed Prepare original registration documents for titling Coordinate with couriers for document delivery File, scan, and enter data to keep our records accurate and up to date Prepare and manage invoices Stay in touch with the titling department to provide updates and create any necessary documents for DMV requests Provide back up for the Receptionist

Qualifications

Secondary school (preferred) Experienced in data entry and client service required Excellent typing skills (45-50 WPM) Strong organizational skills and attention to detail Proficient with MS Office and comfortable with technology Ability to maintain confidentiality

Ideal Candidate Profile

Decisive problem-solver who enjoys taking initiative Outgoing and friendly, with the ability to build positive relationships with clients Self-motivated with a focus on supporting others Responsible and reliable, with good follow-up skills

To Apply

Please send a brief

cover letter along with your resume

. We're especially interested in how you would bring strong communication skills to the position, your attention to detail and how you are able to showcase your unique fit to the role.

Job Types: Full-time, Permanent

Pay: $36,000.00-$41,000.00 per year

Benefits:

Commuter benefits Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement
Ability to commute/relocate:

Winnipeg, MB R3H 0T8: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 2 years (required)
Location:

Winnipeg, MB R3H 0T8 (required)
Work Location: In person