User Support Technician
Winnipeg, MB, CA, Canada
Job Description
Education: College/CEGEP Experience: 1 year to less than 2 years or equivalent experience
Tasks
---------Give access to computer networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Provide customer service Manage incidents
Work conditions and physical capabilities
---------------------------------------------Fast-paced environment Work under pressure
Personal suitability
------------------------Accurate Team player Ability to multitask Time management
Health benefits
-------------------Dental plan Health care plan Vision care benefits
Other benefits
------------------Free parking available Work Term: Permanent Work Language: English * Hours: 35 to 40 hours per week
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Job Detail
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Job IdJD2377031
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWinnipeg, MB, CA, Canada
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EducationNot mentioned