User Support Technician
Port Perry, ON, Canada
Job Description
- Education: College/CEGEP
- Experience: 1 to less than 7 months
Work setting
Willing to relocateTasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareWork conditions and physical capabilities
Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Handling heavy loads Attention to detail Combination of sitting, standing, walking Work Term: Permanent Work Language: English Hours: 35 hours per week
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Job Detail
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Job IdJD2160016
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPort Perry, ON, Canada
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EducationNot mentioned