User Support Technician
Moose Jaw, SK, Canada
Job Description
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
- or equivalent experience
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareSecurity and safety
Bondable Basic security clearance Criminal record checkWork conditions and physical capabilities
Work under pressure Tight deadlines Repetitive tasks Attention to detailPersonal suitability
Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team playerOther benefits
Free parking available Team building opportunities Work Term: Permanent Work Language: English Hours: 35 hours per week
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Job Detail
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Job IdJD2260132
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMoose Jaw, SK, Canada
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EducationNot mentioned