User Support Technician

Guelph, ON, Canada

Job Description


  • Education: College/CEGEP
  • Experience: 7 months to less than 1 year

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Work Term: Permanent Work Language: English Hours: 35 hours per week

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Job Detail

  • Job Id
    JD2261328
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Guelph, ON, Canada
  • Education
    Not mentioned