User Support Technician

Burnaby, BC, Canada

Job Description


  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

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Job Detail

  • Job Id
    JD2249928
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burnaby, BC, Canada
  • Education
    Not mentioned