Job Description

• Work Term: Permanent
• Work Language: Bilingual
• Hours: 37.5 hours per week
• Education: Bachelor\'s degree
• Experience: 3 years to less than 5 years

Asset languages

Arabic

Work site environment

Middle East

Work setting

Corporation or company ticket office Travel wholesale company Retail business

Tasks

Investigate new travel areas, hotels and other amenities Manage difficult situations with customers Sell travel products and travel insurance Prepare marketing materials Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events Calculate costs, process refunds and attend to other financial transactions Attend to cancellations and schedule changes Make transportation and accommodation reservations using computerized reservation and ticketing system Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Computer and technology knowledge

Galileo Travel software packages Amadeus Apollo MS Office Sabre

Travel bookings

Business travel Leisure travel Individual travel Group travel International travel Adventure travel Cruise ship

Geographical areas of specialization

Western Europe Central Europe Eastern Europe Northern Europe Africa Asia

Area of specialization

Sales

Transportation/travel information

Willing to travel Willing to travel cross-border Willing to travel overnight Willing to travel internationally

Work conditions and physical capabilities

Attention to detail Work under pressure

Personal suitability

Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Judgement Organized Reliability Team player

Long term benefits

Other benefits

Other benefits

Free parking available Paid time off (volunteering or personal days) Parking available Variable or compressed work week