Job Description

DESTINATION SPECIALIST

Job Type: Full Time
Position Title: Destination Specialist - Retail & Wholesale
Location: Canada, USA (Hybrid and/or Remote)
Destinations: Asia, Africa, Europe, South Pacific, North America & Latin America


Are you passionate about reaching new heights?
Are you excited by making a meaningful contribution?
Do you want to be a valued member of an industry-leading organization?
Look no further. Goway is always on the lookout for dynamic, driven talent! Here, the sky is the limit!


Our Vision: To be the leader in customized travel experiences for Globetrotters.
Our Mission: To empower our community of Globetrotters to realize a lifetime of travel.


At Goway, our greatest asset is our people. We search for individuals who want to achieve exceptional results, while creating lasting and rewarding career opportunities. We have individuals in our team from over 45 different countries, and take great pride in investing in them and their development.


Since 1970, Goway Travel Ltd. has been providing unforgettable travel experiences for travelers from all walks of life. We offer a wide choice of travel options to over 100 countries. We are a global organization with our head office in Toronto and branches in Vancouver, Los Angeles, Manilla, Philippines and Sydney, Australia.


Here at Goway, we believe that all globetrotters deserve unforgettable travel experiences. To deliver these experiences we rely on outstanding destination specialists who are passionate, knowledgeable and committed to providing world-class service!


The opportunity: As our unprecedented growth continues, we are seeking applications for Destination Specialists in both our retail & wholesale space, serving either the end traveler or the travel agent. At all times our will receive pre-qualified leads so you never have to cold call. You will support your client in creating their dream voyage, from trip design right through to travel! You will liaise with hotels, tour operators and airlines. Your love of travel, superior organizational skills, and your desire to provide an exceptional customer experience is what ensures your success in this role! At Goway we create lifelong customers \xe2\x80\x93 perhaps it\xe2\x80\x99s time for you to join the family?


Why us?

• We offer a highly competitive base of $45K with uncapped commissions
• Eligibility for a fully expenses paid Familiarization (FAM) Trip to the region you are selling becomes effective within year one
• Paid Personal Days
• Hybrid work schedules
• Birthdays off
• RRSP employer matching
• Comprehensive Health and Dental benefits package
• Opportunities for discounted worldwide travel
• Career development and advancement within the company
• Strong social environment.

Day to day:

• Achieve sales targets by drawing on your proven performance to convert enquiries into bookings, utilizing effective qualifying, follow up, and quote management processes
• Ensure all reservations are processed with careful attention to detail, maintaining administrative tasks including documents, managing schedule changes, and processing airline tickets
• Uphold Goway Travel\xe2\x80\x99s exceptional standard of service throughout all interactions such as email, telephone, and online chat
• Develop long-lasting connections with your customers, creating referrals and repeat business
• Be a true ambassador for Goway Travel and represent values at all times
• Utilize preferred vendors to provide best costs to customers and to maximize profits

Why you?

• You have demonstrated a minimum of two years success in travel sales
• You love to travel and have travelled internationally beyond North America and the Caribbean
• Your drive for success shines through in your performance
• You have the attitude and tools necessary to accomplish tasks proactively and are motivated by goals and sales targets
• You thrive in a fast-paced environment
• You are adept at tailoring products to people\xe2\x80\x99s specific needs and are rewarded by delighting your customer
• You are organized, have excellent time management skills, and are able to multi-task and manage competing priorities and multiple bookings in tandem
• You are always hungry to learn more about the job and destinations you sell
• Solid destination knowledge of one or more of the Goway destinations - Africa, Asia, South Pacific, Central & South America, US & Canada, UK and Europe
• Advanced GDS knowledge, preferably Amadeus
• You are highly entrepreneurial
• Love being part of an amazing team, and growing your career!
• Excellence in sales (preferred)
• Having lived in the destinations considered an asset

...oh, and did we mention \xe2\x80\x93 uncapped commissions?


Please submit your resume in confidence through our application process at www.goway.com/careers


We thank all candidates for their interest however only those selected for an interview will be contacted. Goway Travel Ltd is committed to providing employment accommodation in accordance with all local human rights and accessibility guidelines and legislations. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce that reflects the diversity of our customers and communities in which we live and serve.