Job Description

Nestl\xc3\xa9 Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality\xe2\x84\xa2 Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.
In 2022, Nespresso has achieved B Corp\xe2\x84\xa2 certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp\xe2\x80\x99s high standards of social and environmental responsibility and transparency.
Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13\'000 employees. In 2021, it operated a global retail network of 802 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com


Position Snapshot
Business areas: Nespresso Canada
Job title: Transportation Analyst
Location: Montreal,QC located at 300 L\xc3\xa9o-Pariseau, suite 2300 Montr\xc3\xa9al, QC Canada H2X 4B3

Benefits

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
• Company matched pension plan
• Three weeks of Vacation and six personal days (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Bonus eligibility
• Free Headspace Account \xe2\x80\x93 guidance to create habits to support your mental health
• Free Nespresso Coffee Machines and $100 monthly coffee credit
• Up to 50% off \xe2\x80\x93 Nespresso Coffee Machine, Capsules and accessories
• Access to the Discount Company store with Nestl\xc3\xa9, Nespresso, and Purina products (Located across various Nestle offices/sites)
• Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

Position Summary
We are looking for a Delivery Services Analyst based at our Montreal Head Office. This role is to ensure the liaison between the business and the transportation carriers. The main responsibilities are to ensure the daily operations are in good order, follow up with the 3PL and carriers, and to address all specific requirements to the 3PL and carriers.


A day in the life of a Transportation Analyst:


Coordination of activities with 3PL and Carriers

• Coordinate with all relevant internal and external stakeholders the pickup/delivery for LTL/FTL shipment
• Coordinate the pickup with the 3PL for LTL/FTL shipment
• Track LTL/FTL shipment with carriers and provide update/follow up to the stakeholders
• Contact the "last mile" carriers when required
• Optimization of loads through daily collaboration with DSP, 3PL and carriers
• Follow up with local cartage companies (if any pick-up issues)

Setup of delivery services communication process

• Define a communication process and tool with the 3PL and the business for the LTL/FTL shipments, specific requests and ad hoc demand including SLA in response
• Define an expedite process when required (business-3PL-Carrier)

Address the Supply Chain complaints related to delivery services with 3PL and carriers

• Address complaints and or operational issues with 3PL and/or Carrier
• Maintain a root cause-Action plan record

Maintain a track record of all LTL/FTL request

• Provide data on transport spend for budget purposes and review
• Build a database to track all requests and requirements for future RFP
  

What will make you successful?
As the successful candidate you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. You will also:

• Minimum 2 years in transportation/logistics
• Good Supply Chain understanding and knowledge
• Problem Solving and Decision-Making mindset
• Can manage multiple requests at the same time and follow-up, stress in peak periods
• Strong communication skills oral and written
• Good knowledge of working with ERP-Systems
• Autonomous/independent with the abilities to implement Company policies and guidelines
• Advanced skills in Microsoft office (Excel & word, outlook, powerpoint)
• Team player
• Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide.

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression \xe2\x80\x93 this really could be a move towards the exciting career you\xe2\x80\x99ve always wanted.


What you need to know


We will be considering applicants as they apply, so please don\xe2\x80\x99t delay in submitting your application.

Nestl\xc3\xa9 Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran\xe2\x80\x99s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestl\xc3\xa9 will work with you in an effort to ensure that you are able to fully participate in the process.