Job Description

Can you effectively blend compassion, confidence, and knowledge?
Your city needs you! We're seeking women and gender-diverse individuals who are passionate about serving their community and making a positive impact.
Empower yourself, safeguard your community: Join Edmonton's Transit Peace Officers and make a difference every day.
Are you passionate about serving your community and ensuring the safety and well-being of others? Do you thrive in a dynamic and challenging environment where you can make a positive impact every day? If so, we invite you to consider a fulfilling career as a Transit Peace Officer with the City of Edmonton.
The Transit Peace Officer will play a vital role in maintaining a safe, secure, and inclusive environment for all passengers using Edmonton's public transit system. You will be a visible and reassuring presence, responding to a variety of situations with professionalism, compassion, and integrity.
What will you do?

• Respond to security emergencies, incidents and general complaints occurring at Edmonton Transit facilities or on Edmonton Transit property
• Conduct routine preventative patrols on Edmonton Transit property to ensure security and safety of patrons, promptly report any potential or actual risks or losses
• Address customer service needs by providing transit information (fares, stop locations, etc.), responding to injury reports within transit facilities, and assisting passengers requiring support
• Foster and maintain respectful relationships with Edmonton's diverse communities, acting as a positive ambassador for the City of Edmonton
• Exercise discretionary law enforcement powers as granted under federal and provincial legislation and municipal bylaws
• Collaborate with security professionals, other Peace Officer groups, and the Edmonton Police Service to enhance safety and security within the Edmonton Transit System
• Support Transit Operations with safe and efficient fare enforcement
• Collect information and evidence to support court proceedings, insurance claims, and Security and Risk Management activities. Provide testimony or evidence in court when necessary
• Prepare comprehensive letters and reports, develop and implement special events, and conduct media interviews and public presentations
• Perform other duties as required

To learn more, visit our website:
Qualifications

• Grade 12 and completion of a recognized diploma in police studies, security, criminology, sociology, or related field and a minimum of three (3) years of strong customer service or diverse law enforcement experience; - OR-
• Completion of Grade 12 and a minimum of 5 years of enforcement experience in a diverse security or law enforcement environment; -OR-
• Two years experience as a Community Peace Officer level 1 in Alberta or a serving Police Officer from a recognized policing or law enforcement environment in Canada, within the past five (5) years

Assets:

• Certification in effective communication programs such as verbal judo or tactical communications
• Strategic De-escalation program
• Experience working or volunteering in your community or with racialized people and other equity seeking groups
• Experience working with Indigenous communities
• Knowledge or training in harm reduction, anti-racism, Indigenous awareness and GBA+
• Knowledge of another language

Skills required for success:

• Skilled in exercising tact, sound judgment and firmness in dealing with difficult situations and with the public
• Knowledge of powers of arrest, applicable policies, bylaws, acts, legislation
• Knowledge and awareness of the Edmonton Transit System
• Demonstrated understanding of Diversity, Inclusion and Reconciliation principles
• Demonstrated ability to communicate inclusively and respectfully with diverse community members
• Ability to use current computer software such as Google Suite, Posse, CAD, Microsoft Office
• Alignment to our Cultural Commitments and Leadership Competencies (

) * Embracing a culture of equity, diversity, reconciliation, and inclusion
Conditions of Employment:

• These are items that will be required of a candidate as part of hire and/or to maintain employment. Hiring Managers and Talent Acquisition Consultants to confirm information in this section

• Examples:

• Successful candidates are able to be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
• Compliance with the City of Edmonton's safety standards for Personal Protective Equipment (PPE), such as wearing steel-toe boots, gloves, goggles, sunscreen and coveralls
• Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
• Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent)[with Air Brake Endorsement] or higher. Obtaining and maintaining a City Driver's permit is a requirement of this position
• Possession of current Intermediate First Aid, CPR-C and AED certifications
• Candidates are required to complete a pre-employment Physical Ability Requirement Evaluation (PARE) that is satisfactory to the City of Edmonton prior to employment . This is administered by the City of Edmonton's certified PARE evaluators. This test is provided without charge, and the certificate will be retained by the City
• Obtain and retain the Provincial Community Peace Officer I Designation and associated peace officer certifications per the program requirements
• Must be able to be sworn as a Municipal Bylaw Enforcement Officer
• Ability to obtain and retain "B" Book qualification on the LRT Rules and Regulations
• Applicants may be tested

Work Environment:

• Due to the nature of this work, this position is not eligible for a hybrid work arrangement
• Successful candidates will be required to work night and weekend shifts. This contributes to our essential 24/7 operations

Shift work requirements:

• This role works primarily in an outdoor setting
• Exposure to environmental conditions, including extreme temperatures, inclement weather, dust, noise, light variation, vibrations, chemicals, and exposure to mechanical and electrical hazards may occur
• This role requires working in confined spaces and/or at heights
• This role requires maintaining awkward or constrained physical positions for prolonged periods
• This role requires completion of repetitive and strenuous tasks such as standing, walking, kneeling, bending, stooping, crouching, lifting items, pushing, pulling, reaching, using feet/hand controls] requiring physical stamina and resilience
• This is a public-facing role and requires engagement and interaction with diverse people from various backgrounds with different needs, expectations and emotional states

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefits .
Permanent full time positions, and temporary full time positions for up to 11 months, are available
Hours of Work: 40 hours per week, evening and weekend availability is required, 24-hour service
Salary Range:

• Certified: $40.776-$45.180 (Hourly); $85,140.290-$94,335.840(Annually)

• Completion of the Community Peace Officer Induction Program (CPOIP), and the Bylaw Officer Appointment
• Awaiting Certification: $35.620-$39.444 (Hourly); $74,374.560-$82,359.070 (Annually)

Talent Acquisition Consultant: PC/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Skills Required