Job Description

Can you effectively blend compassion, confidence, and knowledge?

Are you ready to serve Edmontons rich diversity?

Help maintain a safe, secure, welcoming and inclusive environment for passengers using public transit throughout the City of Edmonton. Transit Peace Officers respond to and resolve diverse situations that occur on a daily basis at various Edmonton Transit Service facilities and properties. In this role you will utilize your customer service skills, take the initiative to prevent situations, and ensure you are visible for the safety of your teammates, Edmonton Transit Services (ETS) staff and the public. If you are looking for a role that will challenge you and provide ample training throughout your career, then apply today!

With a focus on the City of Edmontons Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellence, you will:

• Respond to security emergencies, incidents and general complaints that occur at any Edmonton Transit facility or on Edmonton Transit property
• Ensure Edmonton Transit facilities are secure and patrons are safe by conducting routine preventative patrols on Edmonton Transit property and reporting immediately any potential or actual risks or losses
• Ensure customer service needs are met by providing transit information such as required fares or location stops, responding to injury reports within transit facilities, and assisting passengers who require any support in using the transit service
• Cultivate and maintain respectful relationships with Edmontons diverse individuals and communities and act as a positive ambassador for the City of Edmonton
• Exercise discretionary law enforcement powers under federal and provincial legislation, and municipal bylaws
• Work with a variety of security professionals, other Peace Officer groups and the Edmonton Police Service to improve safety as it relates to Edmonton Transit
• Support Transit Operations with safe and efficient fare enforcement
• Collect information and evidence to support court proceedings, insurance claims, and Security and Risk Management activities. Give testimony or evidence in court, as required
• Prepare letters and reports, develop and implement special events, conduct media interviews and public presentations
• Perform other duties as required

Qualifications

• Completion of a recognized diploma in police studies, security, criminology, sociology, or related field and a minimum of three (3) years of strong customer service or diverse law enforcement experience; - OR-
• Completion of Grade 12 and a minimum of 5 years of enforcement experience in a recognized policing or law enforcement environment; -OR-
• Two years experience as a Police Officer or Community Peace Officer level 1 or equivalent in Canada within the past five (5) years;
• Must pass the PARE (Physical Ability Requirement Evaluation), COPAT (Correctional Officers Physical Abilities Test), POPAT (Police Officers Physical Abilities Test), or APREP (Alberta Physical Readiness Evaluation for police officers) physical fitness test within 6 months of beginning CPOIP (Community Peace Officer Induction Program) training
• Obtain and retain the Provincial Community Peace Officer I Designation and associated peace officer certifications per the program requirements .
• Must be able to be sworn as a Municipal Bylaw Enforcement Officer
• Complete security clearance check including the vulnerable sector background check prior to starting in the position. An enhanced Security Clearance will be completed during the probationary period
• Possess a valid Alberta Class 5 motor vehicle operators license is required. Must be able to obtain and retain a City of Edmonton Drivers Permit
• Ability to obtain and retain "B" Book qualification on the LRT Rules and Regulations
• Intermediate First Aid CPR-C and AED certifications prior to employment considered an asset
• Certification in effective communication programs such as verbal judo or tactical communications would be considered an asset
• Skilled in exercising tact, sound judgment and firmness in dealing with difficult situations and with the public
• Knowledge of powers of arrest, applicable policies, bylaws, acts, legislation
• Knowledge and awareness of the Edmonton Transit System
• Demonstrated understanding of Diversity & Inclusion principles
• Demonstrated ability to communicate inclusively and respectfully with diverse community members
• Ability to use current computer software such as Google Suite, Posse, CAD, Microsoft Office
• Applicants may be tested in the form of a written test
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the Citys Cultural Commitments, please visit
• Demonstrate the foundational competencies, key behaviours and attributes of the Citys six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the Citys leadership competencies, please visit

The City of Edmonton is committed to inclusive, respectful, and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: .

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request accommodation at any stage of the process, please contact

Permanent Full-time and Temporary full-time, up to 11 months positions are available

Posting will remain open and applicants may qualify to be added to an eligibility list

for future vacancies

Hours of Work: 40 hours per week, evening and weekend availability is required, 24-hour service

Salary: *Certified: $38.435 - $42.586 (Hourly); $80,252 - $88,919 (Annually)

*Completion of the Community Peace Officer Induction Program (CPOIP), and the Bylaw Officer Appointment.

Awaiting Certification: $33.576 - $37.180 (Hourly); $70,106 - $77,631 (Annually)

Talent Acquisition Consultant: AM / SK

City of Edmonton