Training Specialist

Markham, ON, Canada

Job Description


Description:

Can work be meaningful? Can it mean more than money, meetings, projects and deadlines? Can companies create positive climate eco-action? Can they do well, and do good? We\xe2\x80\x99re staking our business on \xe2\x80\x98Yes\xe2\x80\x99 to every one of those questions.

Carlton One Engagement (carltonone.com) is a B2B technology company that helps make work mean more within employee recognition, sales performance, loyalty, and reward management industries around the world. With over 450 clients, 10 million actively engaged members across 185 countries with an annual growth rate of 40% you will be joining a team with a proven, global track record. Each of our technology products fuel our eco-action mission of funding tree planting around the world. We have already funded 18 million trees and are growing to achieve a goal of 100 million trees every year.

To get to there, we need you here. We need your drive, your curiosity, and your belief that you can help change the world. Today, our Training department is looking for a talented and seasoned Training Specialist. If this is you, and you share our vision of a more meaningful career, please apply for this opportunity so that we can grow together.

About the Opportunity:

This role is essential in driving the competency of our partners and employees through engaging training programs that resonate with our company\xe2\x80\x99s mission to \xe2\x80\x98make work mean more\xe2\x80\x99. You will support the development of our partner enablement initiatives such as crafting a robust platform certification course and ensuring an enriching onboarding experience for new hires.

Responsibilities:

  • Develop and implement training programs focused on partner enablement to enabling partners to effectively use and evangelize our platform.
  • Support the development and maintenance of a comprehensive platform certification course to standardize proficiency and bolster the adoption of CarltonOne Engagement\xe2\x80\x99s offerings.
  • Facilitate partner and employee training sessions, workshops, webinars, and e-learning modules, utilizing CarltonOne Engagement\xe2\x80\x99s rich suite of tools including AI-driven personalized experiences and mobile learning applications.
  • Lead the new hire onboarding process, including creating orientation materials that integrate CarltonOne Engagement\xe2\x80\x99s core values and operational practices.
  • Collaborate with internal stakeholders, including the Sales and Product teams, to ensure training materials are up to date with the latest platform features and sales strategies.
  • Monitor and evaluate the effectiveness of training interventions, leveraging analytics to inform continuous improvement and alignment with CarltonOne Engagement\'s strategic goals.
  • Stay updated on the latest trends in training and development, introducing innovative ideas to enhance the learning experience.
  • Other tasks as assigned
Qualifications:
  • 3+ years experience in a training role for a technology company
  • Proven experience in training and development within a SaaS or PaaS environment, specifically with partner enablement and platform certification programs.
  • Experience in instructional design, particularly in e-commerce and engagement platforms.
  • Excellent communication, presentation, and facilitation skills, with the ability to engage a global audience.
  • Proficiency in Learning Management Systems, virtual training tools, and content creation platforms.
  • Ability to work collaboratively across teams and with a diverse group of stakeholders.
Additional Perks

Here are some additional \xe2\x80\x9cPerks\xe2\x80\x9d that we provide:
  • All employees are eligible to earn Bravo! Points to redeem rewards from a catalogue of over 10 million rewards including merchandise, travel, gift cards, event tickets, and more.
  • Access to our \xe2\x80\x9cEmployee Benefits\xe2\x80\x9d portal \xe2\x80\x93 you can save hundreds of dollars annually
  • Proximity to public transit
  • Monthly company-wide events, great parties, and trips
How to Apply

If this great opportunity looks incredible to you, we look forward to hearing from you. Our online application will give you the option to apply to this role directly.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process. If you need assistance to accommodate a disability, you may request an accommodation at any time, please contact us with the \xe2\x80\x9cHelp\xe2\x80\x9d button in the application.

We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.

Enter your email address to begin your application for this job.

Carlton One Engagement

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Job Detail

  • Job Id
    JD2283876
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Markham, ON, Canada
  • Education
    Not mentioned