Job Description

Key Responsibilities:

Monitor, track, and update shipment statuses using internal systems and portals Prepare and submit customs documentation (ACE/ACI) for cross-border loads Coordinate with customs brokers, border officials, and drivers to handle clearance issues Provide afterhours support to customers and drivers regarding load status and documentation Report any delays, issues, or exceptions to the day operations team Maintain accurate logs of all activities and communications during your shift Check drivers logs and cameras
Qualifications:

1+ year of experience in customs clearance, load tracking, or transportation operations Working knowledge of ACE/ACI systems and cross-border freight procedures Strong communication skills, especially with customers, brokers, and drivers Highly organized with attention to detail and problem-solving ability Ability to work independently Experience using dispatch softwares
Join us as a Coordinator where your skills will be valued, and your contributions will make a significant impact on our team's success!

Job Types: Full-time, Part-time

Pay: $35,000.00-$42,000.00 per year

Benefits:

Casual dress On-site parking
Schedule:

Day shift Monday to Friday Weekends as needed Weekends only
Work Location: In person