Job Description

Company Overview

City Wide Towing has been proudly serving Albertans since 1963. With a strong and experienced team of towing and recovery professionals, we are dedicated to exceeding customer expectations at every step of the service experience. Our mission is to provide quality towing and recovery services safely and promptly, using industry-leading equipment operated by our professionally trained team.

Summary

As a

Tow Operator

at City Wide Towing, you will play a crucial role in delivering exceptional towing and recovery services to our clients. This position requires a commitment to safety, customer satisfaction, and the ability to operate various towing equipment effectively. Join us in our mission to provide top-notch service in the heart of Alberta.

Preferred/Required Qualifications

Minimum Class 5 Drivers License

with

Air Brakes (preferred)

Proven experience in customer service roles, preferably in the automotive or towing industry. Strong knowledge of Calgary and area Excellent verbal and written communication Able to maintain records and provide reports Recent criminal record check (employer-paid) Recent driver's abstract (employee-paid) Must pass drug, alcohol, and fit-to-work test Able to work independently and with a team Legally entitled to work in Canada

Responsibilities

Operate towing vehicles safely and efficiently to recover vehicles as needed. Provide excellent customer service by assisting clients during their time of need. Perform routine maintenance checks on towing equipment to ensure optimal performance. Communicate effectively with dispatchers and team members regarding job status and updates. Adhere to all safety regulations and protocols while on the job site. Assist with minor automotive repairs when necessary. Use and manage E-Logs.

Preferred Qualifications

Air brakes certification is an asset (Q Endorsement) Towing experience (training provided for the right candidate)

Working Conditions/Physical Demands

Perform moderate to heavy tasks for long periods of time Work primarily outdoors in all weather Lift/push/pull up to 100lbs regularly Travel may include local, provincial, and inter-provincial routes May assist at accident scenes with emergency personnel
. This description is meant to outline the general nature and scope of the work associated with this position. It should not be interpreted as an exhaustive list of all responsibilities, duties, and required skills. Employees may be asked to take on additional tasks outside of their typical responsibilities as needed.

. Must have reliable transportation, as the office location is not accessible by public transportation.

If you are ready to join a dedicated team that values safety and customer satisfaction, apply today to become an Operator at City Wide Towing!

Job Types: Full-time, Permanent

Pay: $65,000.00-$85,000.00 per year

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance RRSP match Vision care Wellness program
Experience:

towing: 1 year (preferred)
Licence/Certification:

Air Brake Endorsement (preferred) Class 5 Licence (required)
Work Location: In person