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L3Harris Recruitment
Fraud Awareness Message

Fraudsters have been known to attempt to use our name to trick job seekers with fake employment opportunities. This type of scam is normally carried out through fake websites, job postings, chat applications, or email accounts claiming to be from L3Harris. To help spot these scams, remember that during our formal recruitment process, L3Harris will NOT (1) ask you for money; (2) offer to send you a check before doing any work; (3) require you to provide sensitive personal information early in the process or sensitive information about your previous employer; (4) send you emails from free commercial services (e.g. Gmail, Yahoo, Hotmail).

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Tooling Attendant \xe2\x80\x93 (Customer Service Point of Issue CSPI)

Shearwater, British Columbia Job ID 117092

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L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers\xc3\xa2\xc2\x80\xc2\x99 mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers\xc3\xa2\xc2\x80\xc2\x99 mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries.

9/80 work schedule available for most U.S. and Canada employees, effective October 24, 2022.

L3Harris MAS, a subsidiary of L3Harris Technologies, Inc., is an agile and innovative aerospace and defense technology company. Our 1000 employees provide complete military and commercial aviation modernization and upgrade solutions structural and avionics upgrades, aircraft component repair and overhaul, integrated logistics support, stripping and painting, field service support and technical publications, plus a full range of technical support services.

Our specialized aviation facilities include component repair, overhaul and machining, aircraft hangars and other upgrade facilities, structural design and analysis, full-scale fatigue testing and aircraft fatigue management, as well as other engineering services - from mechanical engineering and avionics to electronics and systems engineering.

Our customers perform on the world\xc3\xa2\xc2\x80\xc2\x99s most challenging front lines. They trust us to keep them prepared for what\xc3\xa2\xc2\x80\xc2\x99s next.We combine speed, innovation and flawless execution to ensure confidence and security in the world ahead.

About your next Challenge as a Tooling Attendant - Customer Service Point of Issue (CSPI) Employee:

Reporting directly to the CFO Shearwater Associate Manager of Operations, or the designated Shift Supervisor, the Customer Service Point of Issue (CSPI) Employee is responsible for the issue of parts, consumables, STE and tools required for the performance of aircraft maintenance tasks and, for the acceptance and processing of those items returned to the CSPI.The CSPI Employee will be responsible to periodically inspect Support and Test Equipment (STE) and tools to confirm their serviceability and address unserviceable requirements.

Role:

The role of the CSPI Employee is to manage the issue, return, inspection and, if required, repair process for parts, consumables, STE and tools at the CSPI, including acting as the first line of response for all customer related concerns.

What You Will Do:

Responsibilities of the CSPI Employee:

• The provision of serviceable parts, consumables, STE and tools to DND customers as and when required for the performance of aircraft maintenance tasks;
• The application of necessary control and accounting over the issue, return of parts, consumables, STE and tools at the CSPI;
• The triggering of the return process for parts, consumables, STE and tools from the CSPI to the integrated warehouse, including proper identification and serviceability status;
• Properly inspect, mark, maintain and if required, repair STE and tools;

Resources:

• A computerized material management support system (ERKS) designed to coordinate and control the material issue and return activities for parts, consumables, STE, tools and GSM flowing through the CSPI.

Key Tasks:

• Receive from the integrated warehouse those parts, consumables, STE and tools brought in support if identified maintenance task activities;
• Issue the required parts, consumables, STE and tools to DND technicians as per the identified maintenance tasks;
• Ensure all material issued are in apparent serviceable condition and that necessary documentation where applicable accompanies the material;
• Accept the return by customers of parts, consumables, STE and tools following the completion of maintenance tasks;
• Inspect and record the serviceability of STE and tools returned to the CSPI;
• Re-inventory at the CSPI those STE and tools so assigned;

• Perform scheduled and unscheduled inspections of STE and tools, including local possible repairs of STE and tools as required.Record details of the completed repairs and serviceability status ERKS.
• Notify the STE department and process the return to their location of unserviceable STE and tools;
• Maintain a record and necessary documentation of all issue and return activities to and from the customer, including performing the electronic acceptance related to the part issue and return process;
• Trigger the return process of parts and consumables back to the integrated warehouse;
• Acknowledge, address and process to a higher level all customer service related issues raised at the CSPI

Required Skills and Experiences:

• Technical college diploma in aircraft mechanics or equivalent;
• A minimum of five (5) years of direct Aircraft or equivalent maintenance experience;
• Possess excellent communication skills;
• Function effectively in English (verbal and written);
• Bilingualism an asset;
• Working knowledge of MS office suite;
• Soft skill: being a team player, resourceful, organized, being capable to prioritize in a short delay environment, customer oriented;
• Have strong problem solving skills.

Eligibility Criteria:

• Must be eligible for registration with the Controlled Goods Program;
• Must be eligible to obtain and maintain a government of Canada \xc3\xa2\xc2\x80\xc2\x9cReliability\xc3\xa2\xc2\x80\xc2\x9d status and Level 2 (Secret) security clearance;

Our culture:

L3Harris MAS cultivates an inclusive and stimulating work environment that empowers employees and promotes work-life balance. Our values (integrity, respect, excellence), community dedication and commitment to excel in everything we do are the foundation of our culture.

We are proud to be an Equal Opportunity Employer and are committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, provincial or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

About L3Harris:

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers\xc3\xa2\xc2\x80\xc2\x99 mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue, 48,000 employees and customers in more than 100 countries.

Everything we do here has a direct impact on the protection and security of human lives.

We thank all applicants for their interest but only those selected for an interview will be contacted.

L3Harris Technologies