We are seeking a highly organized and detail-oriented Senior Administrator to join our team. The ideal candidate will possess strong office management skills, excellent communication abilities, and proficiency with various administrative tools. This role involves overseeing daily office operations, supporting staff, managing client interactions, and ensuring efficient workflow across departments. Experience with medical or dental office procedures is a plus, along with a solid background in clerical and customer service functions. The Senior Administrator will play a key role in maintaining a professional environment and supporting organizational success.
Responsibilities
Recruitment and onboarding:
Source, screen, and onboard temporary employees for client assignments.
Client coordination:
Liaise with clients to understand their specific staffing requirements and ensure placement needs are met.
Scheduling and timekeeping:
Create and manage work schedules, track employee time, and process time-off requests.
Compliance and administration:
Ensure compliance with company policies and relevant laws. Maintain employee records and handle administrative tasks related to staffing.
Payroll and benefits:
Work with the payroll department to ensure correct and timely compensation for temporary staff.
Support and problem-solving:
Provide ongoing support to temporary workers and resolve any issues that arise.
Reporting:
Prepare and submit reports on staffing operations and outcomes.
Perform data entry, filing, and document proofreading to ensure accuracy and confidentiality
Utilize Microsoft Office Suite, Google Workspace, and QuickBooks for administrative tasks such as scheduling, invoicing, and record keeping
Provide exceptional customer support via phone, email, and in person, maintaining excellent phone etiquette
Coordinate appointments and maintain calendars for staff and clients in medical or dental offices as needed
Support bookkeeping activities including billing, invoicing, and financial record management
Assist with administrative projects, including preparing reports, correspondence, and presentations
Maintain organized office supplies inventory and oversee general office maintenance
Proven administrative experience in an office setting; experience in temp agency
Proficiency with QuickBooks, Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and computer skills related to data entry and document management
Strong organizational skills with the ability to multitask effectively in a fast-paced environment
Excellent communication skills including phone etiquette and customer service expertise
Experience with front desk operations, multi-line phone systems, filing systems, and clerical tasks such as proofreading and typing
Prior experience in bookkeeping or scheduling roles is advantageous
Demonstrated ability to handle confidential information discreetly and professionally
Job Type: Full-time
Pay: $40,000.00-$45,000.00 per year
Work Location: In person
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