We are seeking a skilled I&R technician, or Installation and Repair technician, who will be responsible for installing, maintaining, and repairing telecommunication services like phone, internet, and television in homes and businesses.
The work involves customer-facing service, troubleshooting equipment, running cables (fiber, coax, CAT6), testing lines, and working both indoors and outdoors, often at heights.
Key responsibilities
Installation
: Setting up equipment and services for customers, including phone, internet, and TV.
Maintenance
: Performing routine maintenance and upgrades on existing lines and equipment.
Repair
: Diagnosing and fixing issues with telecommunication services and hardware.
Troubleshooting
: Identifying and resolving problems with the customer's service and equipment.
Customer service
: Providing excellent customer service during installations and repairs.
Safety
: Following safety procedures, including those for working at heights.
Required skills and qualifications
Technical knowledge
: Understanding of electronics, telecommunication systems, and network diagrams.
Tools and equipment
: Ability to use tools for installing, terminating, and testing cables like fiber and coax.
Education
: A two- to three-year college program in electronics, a four-year apprenticeship, or a combination of high school/college courses and on-the-job training.
Adaptability
: Ability to adapt to new technologies, methods, and procedures.
Organization
: Self-motivation and organizational skills to manage a workload and service area.
We value technical expertise combined with excellent communication skills to deliver exceptional service.
Job Type: Full-time
Pay: $25.00-$35.00 per hour
Benefits:
Extended health care
Work Location: In person
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