Job Description

Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada\'s preeminent leader in delivering top quality sport and entertainment experiences and one of North America\'s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League\'s Toronto Maple Leafs, the National Basketball Association\'s Toronto Raptors, Major League Soccer\'s Toronto FC, the Canadian Football League\'s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.MLSE is looking for an experienced Technology Lead for Toronto Football Club (TFC) and Toronto Argonauts, who will be responsible for overseeing all technology-related aspects and providing continuous support to ensure smooth operations for both teams. This role involves managing technology for TFC, Toronto FC II, Toronto FC Academy, and The Toronto Argonauts, as well as collaborating with various leagues such as MLS, MLS Next Pro, MLS Next, CFL, FIFA, and Concacaf.

• Technology Oversight and Support: The role involves managing technology requests for TFC, Toronto FC II, Toronto FC Academy, and The Toronto Argonauts, and providing 24/7 support to key team members and departments, including scouts in different time zones.
• Game Day and Off-site Support: Responsibilities include providing IT support during games for various staff and media outlets, and setting up technology for events like league meetings, press conferences, and scouting meetings.
• Software and Facility Management: The Tech Lead manages MLSE software, Toronto FC/Argonauts-specific software, and technology in team facilities, ensuring everything is functional and up-to-date.
• Project and Budget Management: This role involves managing technology and A/V projects, overseeing budgets, vendor relationships, and asset management, while collaborating with league representatives and venue technology teams.
• League Collaboration: The Tech Lead builds and maintains successful working relationships with Major League Soccer (MLS), Canadian Football League (CFL) league representatives, and collaborates with MLS & CFL technicians on in-game and stadium-related issues/maintenance/upgrades.
• Business Continuity and Support: The Tech Lead works and maintains working relationships with the other Business Departments within MLSE, including IT Collaboration on projects and Venue Technology on strategy and implementations. The Tech Lead is the primary on-site contact for all things related to the Venues.

QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• Post-secondary degree or diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT support or technology management, preferably in a sports or entertainment environment (specifically, Microsoft suite of products including but not limited to Active Directory & O365, MAC OS and deployment tools such as InTune & JAMF)
• Experience with project management, including budgeting and vendor management.
• Familiarity with broadcasting and event technology.
• Solid understanding of software systems, particularly those related to sports management and facility operations.
• Proficiency in A/V technology and IT infrastructure management.
• Experience with cloud-based solutions and collaboration tools.
• Excellent communication and teamwork skills to work with diverse teams, including coaches, scouts, and league representatives.
• Ability to build and maintain effective relationships with various stakeholders.
• Strong troubleshooting skills for technical issues during events and daily operations.
• Ability to work under pressure, especially on game days and during critical events.
• Willingness to provide 24/7 support and be available during non-traditional hours, including game days and special events.
• Familiarity with the operations of professional sports leagues (MLS, CFL, FIFA, etc.) and their technology needs.

Additional InformationApply by: November 6th, 2024We thank all applicants for their interest, however, only those selected for an interview will be contacted.At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email . Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.#LI-DNP

MLSE