Job Description

(English description to follow)

Sur notre entreprise

Safran est un groupe international de haute technologie, present sur les marches de l'aeronautique (propulsion, equipements et amenagements interieurs), de la defense et de l'espace. Safran est present dans le monde entier, avec 92 000 employes, et est classe 28eme meilleur employeur au monde en 2022 et 4eme dans le secteur de l'aeronautique et de la defense par le magazine Forbes.

Safran Cabin est une division du groupe Safran et est le premier fournisseur mondial d'interieurs de cabine pour les avions regionaux, etroits et gros porteurs, d'affaires et militaires. La gamme de produits de la societe comprend des interieurs de cabine integres, des coffres de pavillon, des cuisines, des repos d'equipage et des conteneurs de fret.

Ce que nous offrons

Assurance vie avec soins dentaires et de la vue - 100 % de la prime payee par Safran. Assurance invalidite - 100 % de la prime payee par Safran. Assurance-maladie complementaire - 100 % de la prime payee par Safran. Avantages pour les navetteurs - Rabais de 20 % sur la carte OPUS Allocation REER Formation en francais Gymnase sur place Taux preferentiels pour l'assurance automobile et habitation avec TD Programme d'aide aux employes - counselling Evenements frequents d'engagement des employes/de l'entreprise Programme de prime de reference 03 semaines de conges payes et 04 jours de conge personnel

Sommaire de l'emploi

Le technicien de soutien de produits est sur le site aux installations OEM et effectue les remises en etat/reparations exigees en vue de resoudre les ecarts (documentes sur les RCN, les FAI des nouveaux clients, les modifications de plans d'ingenierie, etc.) qui surviennent aux installations OEM. L'individu recoit normalement la direction journaliere du representant du support de produit mais est capable de travailler de facon autonome avec peu de direction. L'individu examine diverses divergences et prend les mesures correctives appropriees, y compris la tache de communication associee. En l'absence du representant du support technique (PSR), le technicien est en mesure d'effectuer de nombreuses taches du PSR de maniere transparente.

Sommaire des taches

La personne fournira certaines dispositions pour remedier aux ecarts (selon les directives du Chef d'equipe ou du Representant de soutien de produits) et effectuera les remises en etat/reparations selon les specifications de l'entreprise et du client, les directives de travail, les devis et les commandes de travail. (Les dispositions qui auront ete prises a l'egard de ces ecarts devront etre documentees dans les RNC (Rapports de non-conformite) Les taches de reparation / reparation peuvent inclure et non exclure ce qui suit: Collage, retouche, inserts, ajustements d'assemblage final, couches de fibre de verre, fabrication de pieces en tole, installation electrique et sertissage, retouches de peinture, installation de plomberie, installation de tedlar. Couvertures isolantes (reparations, modifications et technique de montage) La personne devra, en l'absence du Chef d'equipe / Representant de soutien de produits, effectuer plusieurs autres taches du Chef d'equipe / Representant de maniere efficace et sans coupure. Participer aux reunions d'aeronefs au FAL avec l'OEM pour pour fournir un etat de la charge de travail et support technique

Qualifications

Education :

DEP dans une ecole de metier ou equivalent prefere.

Experience :

De 1 a 3 ans.

Formations dans les domaines suivants :

Structures d'aeronefs (tolerie)*
Formation sur les composites (couches humides)*
Formation electrique (installation et depannage)*
Application de films decoratifs (Tedlar)*
Peinture (application au pistolet)*
Service a la clientele*

Autres competence et aptitudes :

Aptitude mecanique, motivation et capacite a travailler avec un minimum de supervision.

Langues :

La connaissance fonctionnelle du francais et de l'anglais est requise.

Poste - Du lundi au vendredi de 15h00 a 23h30



Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), and defense and space markets. Safran has a global presence, with 76,800 employees and is ranked 28th World's Best Employers in 2022 and 4th in the Aerospace & Defense sector by Forbes magazine.

Safran Cabin is a division of Safran Group and is the world-leading supplier of cabin interiors for regional, narrow and wide-body, business and military aircrafts. The company's product range includes integrated cabin interiors, overhead bins, galleys, crew rests and cargo containers.

What we Offer?

Are you looking for a stable & permanent job in a pleasant, wellness-oriented work environment where you can have a good balance between your work and personal life? Come and build with us the aircraft of tomorrow!

Life Insurance with Dental & Vision care - 100% of the premium paid by Safran Disability Insurance - 100% of the premium paid by Safran Extended Health Care benefits - 100% of the premium paid by Safran Commuter Benefits - 20% Discount on OPUS card RRSP Match French Language Training On-Site Gym Preferential rates for Motor & Home Insurance with TD Employee Assistance Program - Counselling Frequent Employee Engagement/company events Referral Bonus Program 03 Weeks of Paid Vacation & 04 Personal Day

Job Summary:

The Product Support Technician is on site at the OEM's facility and performs the reworks/repairs required to resolve discrepancies (documented on RNC's, new customer FAI's, design changes etc.) that arise at the OEM facility. The individual normally receives day to day direction from the Lead Hand / product support representative but is able to work autonomously with little direction. The individual investigates various discrepancies and takes the appropriate corrective action including the associated communication task. In the absence of the Lead Hand / Product Support Representative (PSR) the technician is able to perform many of the tasks of the PSR in a seamless fashion.

Summary of Duties

The individual will provide some dispositions for discrepancies (as directed by the Lead Hand, product support representative) and perform the required rework/repair in accordance with company and customer specifications, work instructions, engineering prints and work orders. (Disposition of discrepancies may be documented on RNC's (Non Conformance Reports)) The rework/repair tasks may include and not excluded to the following: Bonding, edgfill, inserts, final assembly adjustments, fiberglass layups, sheet metal part fabrication, electrical installation and crimping, paint touch ups, plumbing installation, tedlar installation. Insulation blankets (Repairs, Engineering changes and Kitting) In the absence of a Lead Hand / Product Support Representative the individual will perform many of the tasks of the Lead hand / OEM On-Site Product Support Representative in a seamless fashion. Participating in aircraft meetings at the FAL with the OEM to provide workload status and technical support.

Qualifications

Education:

DEP in a trade school or equivalent preferred.

Experience:

1-3 years.

Training in the following;

Aircraft Structures (Sheet metal)*
Composite Training (Wet lay ups)*
Electrical Training (Installation and trouble shooting)*
Decorative film application (Tedlar)*
Painting (Spray gun application)*
Customer service*

Other Skills:

Mechanical aptitude, self-motivated and the ability to work with minimum supervision.

Languages:

Functional knowledge of French and English is required

Shift - Monday to Friday -3.00PM to 11.30PM

Job Type: Permanent

Pay: From $45,233.10 per year

Benefits:

Commuter benefits Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Vision care
Ability to commute/relocate:

Mirabel, QC J7N 3C6: reliably commute or plan to relocate before starting work (required)
Work Location: In person