Product Support Technician ~ Ground Construction Equipment

Stony Plain, AB, CA, Canada

Job Description

Product Support Technician - Heavy Equipment | Hands-On. High Impact. Big Opportunities!



Take your career to the next level with

XCMG Canada Ltd.

We're looking for a

Product Support Technician

to join our team in

Stony Plain, Ab.

and make a real impact in the

General Construction Industry - Heavy Equipment sector.

If you thrive on solving problems,

getting your hands dirty

, building strong relationships, and keeping equipment running at its best, this is your chance to shine!

What You'll Do



Be the go-to expert

for troubleshooting, training, and dealer support.

Build strong partnerships

with dealership service teams and factory reps.

Lead pre-delivery inspections (PDI)

and ensure top-quality equipment readiness.

Create engaging training materials

and deliver hands-on sessions.

Manage warranty processes

and drive product improvement programs.

Travel to customer sites

to provide technical support, programming, and repairs.

Ensure health & safety compliance,

from toolbox talks to inspections.

What You Bring



Red Seal Heavy Duty Technician certification

or equivalent experience.

5+ years as a Service Technician

in construction equipment.

Deep industry knowledge

and experience with dealership service operations.

Strong troubleshooting, organizational, and leadership skills.

Proficiency in Microsoft Office

(safety training is a bonus!).

Flexibility to travel

and adapt to changing schedules.

What We Offer



$1,000/Month Vehicle Allowance

100% Employer-Paid Health & Life Insurance

11 Paid Holidays + 6 Paid Personal Days + 15 Vacation Days

$400 Annual Work Boot Allowance + $400 for Prescription Safety Glasses (every 2 years!)

Company-Sponsored Training & Career Development

Casual Dress Code - We'll Supply the Shirt!

A Dynamic, Supportive Work Environment


Work Schedule & Physical Requirements



Monday-Friday | 8:30 AM - 5:00 PM (40 hours/week)

Ability to lift and manage up to 50 lbs


Ready to Join Us? Apply Today!



Make your next move count with

XCMG Canada Ltd.

If you're

legally entitled to work in Canada

and ready to

be a key player in the industry,

we want to hear from you!

Let's build something extraordinary together!



Job Types: Full-time, Permanent

Pay: Up to $105,000.00 per year

Benefits:

Casual dress Company events Disability insurance Life insurance On-site parking Paid time off Vision care
Schedule:

Monday to Friday
Experience:

heavy equipment repair: 10 years (required) OEM: 5 years (preferred)
Licence/Certification:

Heavy Equipment Technician Ticket (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2453087
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Stony Plain, AB, CA, Canada
  • Education
    Not mentioned