Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But dont take our word for it read what analysts like G2 and Info-Tech have to say about us.Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the worlds best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations unique strengths, and support their clients by following them anywhere on any device.Acumaticas culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company.We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.Were hiring for an L2 Product Support Specialist for our Support Team!This is a perfect role for a person who enjoys troubleshooting complex issues, is passionate about new technologies, who wants to grow with Acumatica and be part of strong engineering team!What youll do:As a Level 2 Product Support Specialist (financial, construction, payroll), you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring, coaching and consulting services, as well as acting as a client advocate to resolve issues, and to improve process and the application.Roles and Responsibilities:
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