Job Description

Job Summary

The Technical Sales Support Representative will be responsible for conducting in-field laser scans using the Raptor Laser Scanner to measure, analyze, and document wear patterns on mining equipment. This role bridges technical service and sales support, ensuring customers receive world-class insights, product recommendations, and after-sales service from Raptor Mining.

The successful candidate will travel weekly to mine sites across Central and Southern British Colombia, using a Raptor-branded company vehicle to perform site visits, support Raptor wear products, and build strong relationships with maintenance and production teams.

Duties

Conduct field visits to perform 3D laser scanning using Raptor scanning technology. Analyze wear data and prepare digital wear reports for maintenance planning. Provide technical support and product knowledge for Raptor wear solutions and overlay systems. Collaborate with engineering and sales teams on wear material recommendations. Maintain and calibrate laser scanning equipment. Act as technical liaison between customers and internal Raptor teams. Conduct product training or demonstrations for mine site personnel. Ensure compliance with Raptor's safety standards during all site visits. Represent the Raptor brand professionally and with pride.

Qualifications

Proven experience in outside sales

, account management, or territory development, preferably within industrial, heavy equipment, mining, or technical product industries.

Strong technical aptitude

with the ability to understand product specifications, applications, and performance benefits. Experience with equipment, mechanical systems, or technical solutions is an asset.

Demonstrated ability to conduct on-site customer visits

, present product solutions, and support clients with product selection and problem solving.

Excellent communication and relationship-building skills

, with the ability to engage operators, maintenance teams, purchasers, and management-level stakeholders.

Strong analytical and problem-solving abilities

to identify customer needs and recommend effective solutions.

Highly organized

, able to manage a sales pipeline, coordinate multiple accounts, and follow through on commitments.

Self-motivated and able to work independently

across a BC territory while collaborating closely with internal teams.

Experience in mining, construction, forestry, or industrial sectors

is an advantage but not required.

Valid driver's license

and willingness to travel throughout British Columbia for customer visits, trade shows, and field support.
Job Type: Full-time

Pay: $70,000.00-$150,000.00 per year

Benefits:

Casual dress Commuter benefits Company car Company events Dental care Disability insurance Paid time off RRSP match Vision care
Experience:

Mining: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Location:

Kamloops, BC (preferred)
Willingness to travel:

50% (preferred)
Work Location: On the road