MRO Electronic Supply is an ISO 9001 certified custom cable assembly and wire harness manufacturer specializing in wire harnesses for defence and over-molded cable assemblies for harsh environments. MRO is also a stocking distributor of industrial electronic components. We service to a number of industries, including Defence, Oil & Gas, Mining, Agriculture, Automotive, and Telecom. We take pride in our history and growth (established in 1991, currently 130+ employees), as well as our commitment to quality and customer service. Why work at MRO?
Job security in a growing company
Opportunity for advancement
Great culture - our employees enjoy a positive work-life balance while thriving in an environment that is ever-changing and motivated by new and exciting challenges.
We offer competitive compensation & benefits package with a health spending account & EFAP program
Position Overview The Technical Quoting Specialist shall provide direct support to management and sales team, the manufacturing team including the production planning and scheduling team. This includes customer support, order processing, quoting, etc. Essential Job Functions
Review RFQs received. Source the best pricing on raw materials and determine labor required for the job
Quote products required with the guidance of the Calgary General Manager and Operations Manager. Ensure target margins are met
Review Terms and Conditions and contracts from the customer, and get approval from Management as required
Maintaining accounts by supporting the customer on their needs. Verifying the health of the business and look to grow current opportunities
Complete and maintain accurate sales forecasts, data gathering, and reports as available for reporting to Management
Maintain up-to-date contact names of customers supported
Conduct Post Sale Follow Up
Provide solutions to the customer\xe2\x80\x99s issues on products by working with the General Manager
Liaising between customers and the company for up-to-date status of service, pricing, and new product release launches
Stay up to date on MRO\xe2\x80\x99s capabilities and product offerings and be able to offer these to the customer
Conduct business in a professional and industry acceptable ethical manner at all times
Other duties not listed here but may be assigned by the Manager
Required Skills & Competencies:
Exhibit a positive, friendly, and helpful attitude with customers and be sensitive to their needs
Highly Proficient with Microsoft Excel
Consider all aspects of selling including vendor relationships, profit and loss concepts, long and short term goals of the company
Prioritize and manage multiple tasks and deadlines
Write routine reports and correspondence
Communicate effectively to customers and employees
Assess & respond to customer needs
Perform basic mathematical calculations required to accurately complete assigned tasks
Interpret a variety of instructions furnished in written, oral, or schedule form
Use sound judgment, listening, and problem-solving skills to analyze customer problems and to recommend the proper course of action
Product and application knowledge essential
PC proficiency for data entry and utilization of applications
Technical review of schematics
Education & Experience:
High school diploma
Minimum 2 years related experience preferred
Knowledge of the electronics industry
Electronics Technologist Diploma
Electronics manufacturing experience
Electronics Engineering degree
Job Types: Full-time, Permanent Salary: $45,000.00-$55,000.00 per year Benefits:
Casual dress
Dental care
Extended health care
On-site parking
Paid time off
Tuition reimbursement
Flexible Language Requirement:
French not required
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Sherwood Park, AB T5X 5Y6: reliably commute or plan to relocate before starting work (required)
Experience:
sales: 1 year (preferred)
Work Location: One location
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