Job Description

Description

Join our team

We are the Digital & Sales Technology team, and we have one single objective - using technology to deliver the very best possible user experience. Whether you're a customer exploring our products and pricing online, a sales rep providing a quote, or a dealer submitting an order, our team is committed to ensuring your experience with our systems is seamless.

We sit within the TELUS Business Marketing team, and we support everything from small to mid-market businesses, as well as both our wireless and wireline suites of products.

Here's the impact you'll make and what we'll accomplish together

As a Technical Product Manager on the Virtual Selling team, you will be at the forefront of enhancing our sales technology to enable more efficient and effective selling in a virtual environment. You will help your team to trailblaze the planning and implementation of enhancements to our CRM (Salesforce), and be responsible for establishing and maintaining connections from CRM into other technologies including Lead Workflow, Call Quality and Telephony. Best of all, you'll be building experience in some of the most marketable skill sets in the job market today!

Here's how:

• You will work directly with sales and marketing primes to understand the needs of their team, and use this to make key enhancements to the sales journey
• You will partner with our internal development trams to bring bring these key enhancements to life
• You and your team will carefully support frontlines through the change management of leveraging any new solutions we introduce
• You will support building executive-level progress updates for senior leadership

Qualifications

You're the missing piece of the puzzle

• You're a designer

• Your empathy allows you to gain a deep understanding of your stakeholders, and you can translate this to solution design needs
• You're a hurdler

• You like things to move fast, and are adept at using a combination of collaboration, influence, and creativity to overcome barriers slowing progression
• You're a sales-tech enthusiast

• You have a basic knowledge of CRM SaaS such as Salesforce and are eager to expand your knowledge in this marketable skill set
• You're a builder

• You have some experience in product management/development - including designing business requirements, building test plans, and supporting launches
• You're a champion of change

• You relish the opportunity to help guide key stakeholders through change and drive their adoption

Why come work with us:

• We are an agile team that prides itself on our small business feel within a big company. This means that you will have direct control and authority to bring your vision to life.
• We offer flexible working arrangements. No matter how you work best, we provide you with the tools & technology needed to work from wherever you are most productive.
• You will be working on a high profile project with a strong team of talented people and respected leadership.
• Training and development are part of our culture; you will be eligible to access our team's training budget in order to upgrade your skills and prioritize learning
• TELUS offers a performance bonus and matched contributions to Share Purchase Plan Pension Plan

#LI-REMOTE

A bit about us

We're a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you're helping us make the future friendly.

We're committed to diversity and equitable access to employment opportunities based on ability--your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS's annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.