Req Id: 425865
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Summary
The Data Engineering and Artificial Intelligence Team within Bell is at the forefront of innovation. Our goal is to leverage the power of Artificial Intelligence and Machine Learning to provide the best service for our customers while accelerating our product roadmaps. The work we do is critical in ensuring that Bell remains the best telecommunications provider in Canada.
As the product team focused on Marketing and Service, we manage ML products that help serve our customers better with their experience and with inbound and outbound communication. Working in a dynamic, fast-paced environment, activities will include product management of one or more of our AI/ML product lines, which will include product lifecycle management, use case development, business adoption, competitive benchmarking and analysis, and business planning activities.
The successful candidate will drive the product vision while ensuring a flawless customer experience. She/he will be a key interface between business facing and technical delivery teams, while maintaining concise updates for the executive team. This role requires leadership, maturity, strong analytical capabilities, solid business acumen and a deep-seated impulse to sweat the details of our products and projects - all to ensure amazing experiences for our customers.
Key Responsibilities
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