Job Description

Position/Title:

Team Member

Location:

Midtown Golf, 874 Sinclair Road, #105, Oakville, Ontario, L6K 2Y1

About Midtown Golf:

Midtown Golf is an upscale golf simulator facility offering a modern, private club experience for golf enthusiasts. With five state-of-the-art simulator bays, two stylish bars, and a commitment to exceptional service, we provide a premium environment for golfers to enjoy their passion year-round.

We are seeking energetic, customer-focused

Team Members

to join our growing team. This is a great opportunity to be part of a fun, dynamic workplace, connect with our guests, and help shape Oakville's premier indoor golf destination.

Job Summary

: As a

Team Member

at Midtown Golf, you will play a key role in ensuring an outstanding experience for our guests. From greeting customers and serving drinks to assisting with simulator play and keeping the facility organized, you'll be part of creating the welcoming, high-quality atmosphere that defines our brand.

Responsibilities:

Customer Service & Guest Experience

Welcome guests, check them in, and guide them through their booking. Provide excellent customer service and build friendly relationships with members and guests. Assist guests with Full Swing simulators and troubleshoot basic issues. Serve drinks and snacks while ensuring Smart Serve guidelines are followed.

Facility Operations

Operate the reception desk and process payments through the POS system. Keep all areas clean and organized, including bays, lounge, and washrooms. Restock inventory (alcohol, snacks, merchandise) and monitor supplies. Follow health and safety procedures to maintain a safe, premium environment.

Team Support & Events

Help with the setup and smooth running of events, leagues, and tournaments. Support social media promotions and guest engagement activities. Take initiative during quiet periods to keep the facility running efficiently.

Qualifications

Previous experience in hospitality, customer service, or golf facilities is an asset. Strong communication and people skills. Organized, reliable, and detail-oriented. Smart Serve certification (required before starting). Knowledge of golf or simulators is an asset (but not required--training provided). Flexibility to work evenings, weekends, and holidays. Passion for golf, sports, or creating memorable guest experiences.

Compensation

Hourly wage:

$17.60-$20/hour (based on experience) Performance bonuses and staff perks

Benefits/Perks:

Fun and supportive work environment Staff golf simulator access Team bonding events Opportunities for professional development and growth Wellness and health perks

Employment Duration:

Full-time permanent or Seasonal (Fall/Winter/Spring)

How to Apply

Email your resume to:

Marc Gagnon - marc@midtowngolf.ca

Phone:

905-844-5565

Website:

midtowngolf.ca

Instagram:

@midtown.golf

Job Type: Full-time

Pay: $17.60-$20.00 per hour

Benefits:

Casual dress Company events Discounted or free food Extended health care On-site parking Paid time off Store discount Vision care
Ability to commute/relocate:

Oakville, ON L6K 2H3: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you legally entitled to work in Canada? Please share your LinkedIn URL
Experience:

golf industry: 1 year (preferred)
Licence/Certification:

Smart Serve (preferred)
Work Location: In person