Job Description

Job Overview

We are seeking a motivated and dynamic Team Leader to join our retail management team. The ideal candidate will be responsible for overseeing daily operations, driving sales performance, and ensuring exceptional customer service. This role requires strong leadership skills, the ability to manage a team effectively, and a passion for retail. The Team Leader will play a crucial role in fostering a positive work environment while achieving store objectives.

Duties

Lead and supervise a team of associates, providing guidance and support to ensure high performance. Manage daily store operations, including merchandising, inventory management, and cash handling. Drive sales through effective pricing strategies, marketing initiatives, and customer engagement. Conduct training and development sessions for new hires and ongoing staff development. Oversee recruiting efforts, including interviewing candidates and onboarding new team members. Ensure compliance with company policies regarding payroll, budgeting, and administrative tasks. Maintain high standards of customer service by addressing customer inquiries and resolving issues promptly. Collaborate with upper management on store performance metrics and improvement strategies. Utilize POS systems for transaction processing and inventory tracking.

Experience

The ideal candidate will possess the following skills:

Proven experience in retail management or supervisory roles. Strong negotiation skills with the ability to influence outcomes positively. Bilingual or multilingual capabilities are highly desirable. Experience in recruiting, training & development, and team management. Proficient in cash handling, bookkeeping, and payroll processes. Excellent communication skills with a focus on customer service excellence. Strong organizational skills with effective time management abilities. Familiarity with merchandising techniques, pricing strategies, and sales management practices. Administrative experience with a solid understanding of budgeting principles. A background in marketing is a plus. Join our team as a Team Leader where you can make an impact while growing your career in retail!
Job Type: Part-time

Pay: From $17.85 per hour

Expected hours: 4 - 20 per week

Benefits:

Casual dress Employee assistance program Flexible schedule Paid time off Store discount Tuition reimbursement
Application question(s):

What is your availability?
Work Location: In person