Your Opportunity:As a member of the Seniors Health Management Team, the Team Lead of Health Care Aides (HCA) is responsible for planning, organizing, monitoring and evaluation of their teams. This position includes recruitment, supervision, education and performance management of HCA in the Home Care environment. The Team Lead also provides nursing services within the scope of the LPN. Although the majority of the work is done in an office setting the Team Lead is also responsible to enter client homes to mentor and delegate procedures for HCA. This position involves oversight of HCA in three offices of Castor, Coronation and Consort Community Health and has shared responsibilities with the Site Manager responsible for those areas.Description:Supervises Health Care Aides: Providing guidance and supportive mentoring for delegated procedures. Evaluating care given according to HCA competencies. Reviews charting and related client care. Suggests areas of improvement, conducts performance conversations. Monitors time and attendance. Reviews and approves mileage claims and time sheets. Collaborates with external partners to resolve concerns and promote strong working relationships. Reviews and investigates safety reports submitted by staff. Communicates trends and actions in safety reporting to the whole management team as appropriate. Co-ordinates scheduling: assigning staff based on appropriate skills. Assessed needs of clients and requires scheduling provisions. Investigates concerns raised due to scheduling needs or unsafe home environments. Co-ordinates orientation and staff development, facilitates providing new staff orientation. Organizes and provides in-services and provides oversight of ongoing education. Signs off delegated procedures for the HCA within the scope of the LPN. Assists HCA in obtaining certification with registering for programs and offering tutoring and proctor services. Performs regular ride-along with the HCA to observe care issues and interactions with clients. Coaches and mentors staff needing improvement in knowledge or skill development. Recruitment and selection including need for replacement of positions, posting and approvals in RMS, interviews and hiring. Contributes to the team: Reports on caseload and staffing in a timely manner. Participates in team meetings, promoting and supporting AHS values. Provides service coverage in the absence of the Site Manager. Completes Leadership rounding and brings insights back to the team.
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