Job Description

Systems and Network Administrator

Information TechnologyFull-Time Position

OUR MISSION

Since 1984, Cirque du Soleil Entertainment Group has been focusing on ever more creative and magical work in order to constantly push the limits of the imagination and surprise spectators! Innovation and creativity are at the heart of our shows and will continue to transcend our upcoming productions around the world.
Today, we have a place for those who have a marked taste for thinking up exceptional products, for ensuring the smooth running of operations, for putting their ingenuity at the service of their team, in addition to contributing to enhancing their expertise and develop practices unique to Cirque du Soleil!
So don't wait any longer and join the Cirque adventure! You will meet ambitious people and people passionate about the world of entertainment!

YOUR MISSION

Cirque du Soleil Group is looking for a passionate Systems and Network Administrator to join our team. You will be responsible for the proper functioning of the IT network infrastructure and cloud services, primarily based on Microsoft Azure with on-site infrastructure using Cisco, Meraki, and Microsoft.

Responsibilities:

Technical Support

: Provide technical support for all incidents, service disruptions, and alerts related to the network/server infrastructure.

Optimal Functioning

: Ensure the optimal functioning of network components (physical and virtual).

Improvements and Upgrades

: Recommend, plan, and execute improvements, upgrades, and repairs.

Interventions

: Organize interventions related to software and hardware upgrades.

Problem Escalation

: Escalate complex issues to suppliers and other necessary resources.

Failure Prevention

: Anticipate problems and coordinate activities to prevent or resolve failures.

Service Requests

: Create service requests for additions, moves, changes, and deletions (MACD).

Upgrades and Optimization

: Ensure the upgrade, optimization, migration, and decommissioning of systems.

Technical Recommendations

: Provide technical recommendations on software and equipment installation.

Documentation

: Write and maintain up-to-date procedural and operational documents.

Deployment Validation

: Ensure deployments meet requirements and correspond to the design.

As-Built Documentation

: Produce and maintain "as-built" documentation of deployments.

Inventory Management

: Keep the inventory of network infrastructure elements (CI/CMDB) up to date.

Technological Watch

: Participate in technological watch and stay informed of new practices and news.

On-Call Service

: Participate in 24/7 on-call service rotation (availability shifts).

Availability

: Be available as needed to perform tasks in the evening and on weekends.

YOUR UNIQUE EXPERTISE

Academic Qualifications and Experience:

DEC in Computer Science or equivalent. Minimum of 4 years of relevant experience.

Technical Skills:

In-depth knowledge of the following technologies and concepts: Active Directory Firewall (Fortinet / Meraki) IPSec SSL VPN Routing (BGP) and Switching Load Balancing Azure VM, Vnets, EntraID Cisco (WLC 9800, NexusOS, IOS) Meraki (MX, MS, MR) NPS Radius Veeam Hyper-V Windows Server HPe/Dell Server Hardware

Additional Skills:

Practical experience with a scripting language such as PowerShell. Configuration of Cisco and Meraki switches. Knowledge of advanced network security practices. Knowledge of the following technologies: DHCP DNS Azure Application Gateways EntraID Connect Microsoft SQL Server

Certifications:

Microsoft, Cisco, Fortinet certifications (highly desired).

Language Skills:

Excellent command of French and English, both spoken and written.

Interpersonal Skills:

Excellent customer service. Good interpersonal skills and communication abilities.

Recommended Additional Skills:

Knowledge of cloud environments (AWS, Google Cloud). Experience with configuration management tools. Knowledge of advanced network security practices. Knowledge of Sun Solaris. Knowledge of MySQL.

We were born from an eclectic troop of performers. Come live the experience of being yourself every day to create the extraordinary. To keep pace with the creation, production and distribution of our products, our employer proposal is unique.

HERE IS AN OVERVIEW

A culture focused on the development of fair practices and unifying events Professional growth focused on high quality projects to propel your career A group insurance program, RRSPs and other benefits that we will be happy to present to you Personalized support adapted to your professional ambitions: training program, regular check-ins, inter-team contribution.
Cirque du Soleil Entertainment Group is committed to creating and maintaining an accessible and inclusive workplace. Proud ambassador of equality in employment, Cirque du Soleil Entertainment Group is committed to eliminating discrimination based on age, skin color, origins, religion, sex, sexual orientation and any other characteristic. Neutral and inclusive writing is now preferred for all new job postings.