Job Description

At Rogers, we put our customers first in everything we do! Our Field Operations team provides top-notch service, connecting communities across Canada. We\'re seeking individuals who are passionate about technology, thrive in dynamic environments, and are ready to make a meaningful impact in the telecommunications industry. If you\'re ready to take on an exciting challenge and be part of a team that values innovation and excellence, consider the following opportunity.We have an exciting opportunity for a System Technician working out of Fort St. John, BC , reporting to the Manager of Operations. The successful candidate will be responsible for being a part of our team that supports millions of customers with Xfinity high-speed Internet, Xfinity TV, and home phone to keep Canadians connected to the people and things that matter most and also assist in the construction and maintenance of our outside plant network to deliver an exceptional customer experience on a continual basis.What\'s in it for you?We believe in investing in our people and helping them reach their potential as valuable members of our team.Competitive SalaryEnjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC items, and 20% discount on all wireless accessories sold in Rogers Stores.Health & Dental Benefits, Pension plan and Stock Matching optionsGrowth & Development opportunities to grow in Field OperationsWork for an organization committed to environmental protectionWe are an organization with a strong commitment to diversity and inclusion with diversity groups supporting equity - including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities, and WomenWhat you\'ll doInstallation of Rogers Xfinity products and services including Internet, Home phone, TV/streamingServicing and maintaining products with in-home support for customers by educating them on the best Rogers has to offerOperate test equipment related to the maintenance of 2-way coaxial and fiber systems including system analyzers, field strength meters, TDR and locatorsMaintain accurate system records and support documentation regarding all work ordersWork with various internal departments to collaborate and resolve complex, customer-impacting issues in an effective and timely mannerVarious other duties as requiredWhat you bringA valid full class-5 driver\'s licenseDemonstrates behaviors, which support the Key Success Factors: Accountability, Adaptability & Customer 1st.Comfortable working outside year-roundAbility to work various shifts including evenings, out-of-town work, rotational on-call duties, weekends and statutory holidays when requiredPhysically able to perform all aspects of job including working at heights, heavy lifting up to 100lbs, and maneuvering through crawl spacesCustomer-centric focus, and commitment to quality control excellenceTechnical acumen, with a desire to stay up-to-date on the latest industry trendsAlways performs work with safety on top of mind and adheres to all safety requirements\xe2\x80\x8bTo protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position\'s duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 204, 9817 100 Avenue (7784), Fort St. John, BC
Travel Requirements: Up to 50%
Posting Category/Function: Field Operations & Maintenance
Requisition ID: 317604At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .
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Posting Notes: Customer ExperienceLocation:Prince George, BC, CABeing a Rogers team member comes with some great perks & benefits including:\xc2\xb7 Health & well-being benefits
\xc2\xb7 Donation matching
\xc2\xb7 Paid time off for volunteering
\xc2\xb7 Wealth Accumulation including: Pension plan & Employee stock options
\xc2\xb7 Generous employee discounts
\xc2\xb7 Leadership development, Mentorship, and Coaching programs*available for full-time and part-time permanent employees, some restrictions applyLooking for career guidance and inspiration?Catch up on the latest episodes of podcast with Dr. Sonia Kang.

Rogers Communications