Job Description

:

Are you passionate about safety and guest experience? Looking for a place to put your interpersonal skills into play ensuring our guests feel safe and special? Chances Maple Ridge is currently on the lookout for a vibrant and service-oriented Surveillance/Security Officer. Under the direct supervision of the Security and Surveillance Manager and Supervisors, our Surveillance/Security Officer will be responsible for the safety and protection of team members, guests, and company assets. If you have the drive to become a part of a leading gaming and entertainment destination in Maple Ridge, come join our team!

Duties & Responsibilities:

• Greeting guests and controlling access to the Casino
• Enforcing restricted access by unauthorized persons
• Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities
• Preparing electronic statements via a non-gaming record keeping system
• Observing cashier transactions, slot drops, and escorts cash and cash equivalent movements
• Tagging and reporting found property and transferring items to Lost and Found
• Conducting regular patrols of the facility, interior and exterior as directed
• Performing identification checks and escorting guests and employees as directed
• Referring disputes to the Security Supervisor
• Designated Security Officers may be required to attend to First Aid incidents after completion of an Occupational First Aid course
• Liaising and communicating effectively with all appropriate operational departments
• Complying with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed

Qualifications:

• High School Diploma or equivalent
• Previous security experience an asset but not required
• Gaming Security Officer (GSO) training and other training as required
• Serving It Right certification
• The ability to successfully obtain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB)
• Proficient in Microsoft Office
• Experience with CCTV an asset
• Exceptional interpersonal and communications skills and the ability to handle multiple tasks at one time
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Must be available to work all shifts including days, nights, weekends and statutory holidays

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

About the Team:

Welcome to Chances Maple Ridge - your local destination for gaming, excitement and dining! Located on the corner of 227th Street & Lougheed Highway in Maple Ridge, our location features the latest and greatest in gaming and slot machine technology, as well as premier bingo and simulcast racing experiences.

Plus, check out The Well Public House - Maple Ridge\'s local destination for dinner, drinks and live entertainment! The Well Public House features a great menu to fill your well, patio-seating, live music, big screens and multipurpose rooms perfect for parties or meetings. Chances Maple Ridge is your local place to be!

Great Canadian Gaming