Surveillance Manager

Edmonton, AB, Canada

Job Description

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Title Surveillance Manager

Reports To

Director of Surveillance and Gaming Compliance

Summary

Reporting to the Director of Surveillance and Gaming Compliance, the Surveillance Manager will play a major role in the operations of the Surveillance Department. The successful candidate will have several responsibilities to ensure operational and employee needs/requirements are met. The position requires a high level of accountability, individual responsibility, and collaboration.

Core Competencies


  • Customer Service
  • Accountability
  • Integrity
  • Collaboration

Job Duties

  • Participate in sensitive investigations, team development and game performance reporting
  • Participate in game protection tasks and related duties
  • Complete investigative reports and required documents
  • Responsible for people management tasks

Requirements

  • Must be able to pass a criminal background check (licensing requirement)
  • Excellent verbal and written English; report writing skills are essential
  • Maintain a high level of integrity and be able to hold an AGLC license
  • Excellent leadership ability and experience; may require some public speaking
  • Above average communication skills
  • Possess average to above average computer skills
  • Casino and table games protection experience an asset
  • Has good to excellent mathematical skill
  • Minimum 4 years in a related position and a minimum of 1 year in a Supervisory/Management role.
  • The position will require the ability to respond to site quickly in emergencies and may require the candidate to work variable hours, evenings, and weekends.

Work Conditions

  • Sitting for prolong periods of time
  • Must be available to work variable hours including evenings, weekends and holidays
  • Must be able to work in a fast-paced working environment

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Job Detail

  • Job Id
    JD2142852
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edmonton, AB, Canada
  • Education
    Not mentioned