Job Description

:

Elements Casino Grand River is seeking a Full-Time Surveillance Supervisor to join our team!

Position Summary

Under the general direction of the Surveillance Shift Manager and/or Regional Surveillance Manager this position is responsible for monitoring the day-to-day activities of Surveillance Officers at the site level as well as monitoring interior and exterior areas of a property by closed circuit television cameras. Ensures adherence to the Company\'s policies and procedures, motivates and leads by example and supports Great Canadian\'s learning environment while establishing a safe and welcoming work environment for all team members.

Candidates must be ready and willing to work a flexible schedule, including evenings, overnights, weekends, and holidays.

What\'s in it for you?

• $27.00/hour to start, $29.00/hour after one year of employment
• Group Benefits after three (3) months
• RRSP Matching after six (6) months
• Discounts on eligible Food & Beverage venues on site
• Referral bonus

Key Accountabilities

• Monitors Surveillance Operators; verifies timesheets; provides input for performance evaluations
• Monitors, documents and reports violations, large cash/cash equivalent transactions, excluded and self-excluded guests and unauthorized access
• Maintains logs; prepares daily reports; stores records securely for evidence purposes
• Monitors, documents and reports on the condition of surveillance facilities and equipment; performs preventative maintenance on equipment as required
• Trains new team members
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Manages other incentives as required

Education and Qualifications

• High School Diploma
• Post secondary education in criminology or a suitable combination of education and experience an asset
• Minimum 2 years of surveillance or security experience; minimum 1 year of supervisory experience; gaming experience preferred
• Ability to successfully obtain a Category 1 Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Work Environment Considerations

• Secure back-office environment, sitting for long periods of time, watching footage for long periods of time, non-traditional work hours

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming