Job Description

Company Description

WHO ARE WE?
We\'ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together \xe2\x80\x93 offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.



WHAT\xe2\x80\x99S THE JOB?

Join our Healthcare Support Services Leadership team, where our people are driven by a desire to innovate, do social good, and move patient care to the next level.

As the Support Services Project Manager working remotely, reporting to the Senior Operations Manager, you will provide direction for projects and take responsibility for overall project performance including cost, schedule, quality and project status. The Support Services Project Manager will be responsible for delivering operational improvement initiatives and managing all aspects of projects initiated by the Senior Operations Manager or the Account General Manager, including the initiating, planning, executing, monitoring and controlling and closing phases; coordinating project tasks, budget and stakeholders, while following project management principles and best practices. The position may involve subcontractor negotiations, liaising with multifaceted teams, as well as management of operational and financial aspects of deliverables. You will be responsible for ensuring that projects are completed safely, on schedule, within established budgets and in compliance with the requirements of the stakeholders, project management best practices, company policies and procedures and legislation and labor requirements.

Your work will include, but not limited to:

• Maintaining relationships with all external and internal project stakeholders through effective communication practices;
• Acting as the main interface between the Company and the customer, on all project matters;
• Working with project stakeholders to develop a scope of work for projects;
• Developing and monitoring the project schedule and budget;
• Establishing construction plans and engineering methods;
• Handling all change orders, including negotiating, processing and assessing cost and schedule impacts;
• Identifying project risks, problems and issues as early as possible; ensuring mitigating actions are in place to minimize impact;
• Effectively communicate project expectations to team members and stakeholders in a timely, professional manner and on an ongoing basis;
• Ensuring project profitability;
• Involved in all facets of project close-out;
• Acting as the main interface between the Account General Manager and the customer, on all project matters;
• Working with project stakeholders to develop a scope of work for projects including but not limited to the completion of Annul Protocols, Training & Development programs, establishment of Standard Operating Procedures (SOP) for all departments
• Documenting all change orders, processing and assessing cost and schedule impacts to project deliverables
• Identifying and developing project risks, problems and issues as early as possible; ensuring mitigating actions are in place to minimize impact in conjunction with the appropriate department manager;
• Effectively communicate project expectations to team members and stakeholders in a timely, professional manner and on an ongoing basis;
• Managing and supporting all aspects AR/AP Invoicing & Accounting
• Monthly Account Performance Reporting responsibilities
• Develop and Support the implementation of Departmental Strategic initiatives for each department \xe2\x80\x93 developed in conjunction with the department managers
• Facilitate or participate in meetings related to operational improvements initiatives
• Assist the General Manager with sourcing and bid submission for potential new business within the Northwest Territories
• Perform a quarterly documentation audit for all departments, implement corrective actions to ensure compliance
• Contract management for all operational service providers ensure upcoming renewals, document library, sourcing of alternative providers are managed (Non-FM contracts).

WHAT\xe2\x80\x99S IN IT FOR YOU?

• A place where people matter, not only at work but in the community
• Be #1 on day 1 by joining an industry leader
• \xe2\x80\x9cChallenge! The opportunity to unpack and solve some very complex business problems on the way to achieving our vision\xe2\x80\x9d
• Job security as we are in growth mode
• Very competitive compensation package

Qualifications

WHO ARE WE LOOKING FOR?

• Bachelor\'s Degree or equivalent industry experience in appropriate field of study or equivalent work experience
• 5+ years of project management experience, including tracking and planning projects
• 5+ years of experience working with business stakeholders within a cross-functional matrix environment
• 1+ years of previous experience with gathering requirements from the client / business and documentation
• 3+ years of experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle
• Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or Senior Leadership
• Proven ability to demonstrate a drive for results and accountability of business needs
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
• Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
• PMP certification is considered an asset;
• Proven experience managing small to medium projects and the associated stakeholders;
• Experience working with various levels of government

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans\xe2\x80\x99 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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Dexterra Group