Job Description

JOB SUMMARY

Reporting to the Manager, Facilities Operations, the Supervisor, Facility - Electrical & Communications is responsible for overseeing electrical and non-IT communication systems, infrastructure, and maintenance across CHEO's facilities. The Supervisor ensures the safe, reliable, and efficient delivery of services that support patient care, organizational continuity, and compliance. Working in a multidisciplinary environment, the Supervisor leads a unionized team of skilled trades staff and coordinates external service providers to deliver planned and corrective maintenance, support capital projects, and uphold compliance with applicable codes, standards, and internal policies.

Within the Electrical portfolio, the Supervisor directs electricians and service providers in the day-to-day operation, maintenance, and repair of CHEO's electrical and communication infrastructure. This includes distribution systems, emergency power, lighting, structured cabling, nurse call, monitoring stations, and access control. The role supports patient care through safe electrical operations, planned shutdowns, integration with IT and clinical teams, while advancing sustainability and lifecycle equipment replacement from planning through commissioning and validation.

This full-time, on-site role requires strong leadership, a commitment to safety, service excellence, and a solid understanding of facilities operations and asset management, with the ability to adapt to evolving technologies and organizational priorities.

POSITION SUMMARY

Facility Operations and System Management:

Manage daily building systems operations, service requests and preventive maintenance (PM) through the computerized maintenance management system (CMMS), ensuring safe, reliable and efficient performance. Coordinate shutdowns and urgent repairs with stakeholders to minimize patient care impact. Monitor system performance, identify issues early, and drive improvements in compliance, comfort, and sustainability. Ensure all operations meet healthcare codes and standards (OBC, OHSA, ESA, CSA, TIA, TSSA, Infection Control). Partner with clinical, IT, and project teams to align facility operations with organizational needs. Conduct daily walkthroughs of facilities to identify hazards, malfunctions, and service deficiencies, initiating timely corrective actions. Monitor shops and storage areas and maintain inventory of tools, parts, and materials to support daily operations. Oversee CHEO's electrical distribution, emergency power, and related building systems, including the 13.2 kV Hydro Ottawa feeder, 600 V switchgear, MCCs, over 100 step-down transformers, 500+ distribution panels, lighting systems, automated doors, and UPS equipment. Maintain and troubleshoot low-voltage and non-IT communication infrastructure, including structured cabling, nurse call systems, monitoring stations, access control panels, and other devices.

Maintenance, Reliability, and Safety:

Implement preventive and corrective maintenance programs to maintain system reliability. Investigate failures, perform root cause analysis, and apply corrective/preventive actions. Maintain asset records, service histories, inspections, certifications, and system drawings in CMMS. Leverage data and analytics to support predictive maintenance and operational optimization. Conduct and support system audits, load studies, arc flash assessments, and grounding/insulation testing. Execute all electrical work and PM programs on electrical and low-voltage communication systems in alignment with applicable codes and standards. Ensure emergency preparedness and business continuity for critical utilities and electrical systems.

Contract, Service Providers, and Project Support:

Oversee service providers for maintenance, repairs, and renovations, ensuring compliance with safety standards, service levels, and codes. Liaise with consultants, contractors, and stakeholders during projects and shutdowns to minimize disruption. Support capital projects by reviewing designs, overseeing commissioning, and integrating new systems into operations. Review and provide input on as-built documentation and single-line diagrams for accuracy, maintainability, and accessibility. Develop scopes of work, obtain quotes, and manage contract execution. Monitor service provider performance and provide corrective direction where required. Promote sustainability by aligning projects with environmental and lifecycle goals.

Leadership and Team Administration:

Supervise and coach unionized skilled trades staff in Electrical and Communications. Provide mentorship, technical guidance, and safety training to build staff capability. Develop and enforce SOPs and standard work practices. Manage staff performance through evaluations, feedback, and corrective actions. Lead daily toolbox talks and shift handovers to reinforce safety and communicate priorities. Foster a culture of safety, accountability, collaboration, and continuous improvement.

QUALIFICATIONS

Level 1 Criminal Record Check and remain compliant (Essential) College diploma in Electrical Engineering Technology, Power Systems or Controls, with seven (7+) years of related experience, OR Certificate of qualification (Red Seal) from Skilled Trades Ontario with ten (10+) years of related experience. (Essential) Valid driver's license and ability to travel between CHEO community sites as required. (Essential) Five (5+) years of hands-on facilities operations and maintenance experience. (Essential) Hands-on proficiency in medium and low voltage distribution, generators, UPS, alarm systems, lighting, communications, and cabling. (Essential) Three (3+) years in a supervisory role within a unionized environment. (Preferred) Background in healthcare or other large institutional facilities. (Preferred) Strong knowledge of CSA, ESA, Ontario Building Code, Ontario Fire Code, and OHSA. (Essential) Ability to coach, mentor, and build accountability in staff and contractors. (Essential) Strong organizational and time management skills to balance priorities. (Essential) Ability to read and interpret drawings, schematics, and single-line diagrams. (Essential) Skilled in coordinating service providers with minimal patient disruption. (Essential) Effective communication and collaboration skills to work across a multi-disciplinary team. (Essential) Proficiency with CMMS (MRI Angus), Microsoft Office, reporting tools (e.g. Power BI), electrical monitoring systems, and life safety/communication systems. (Preferred) Demonstrated ability to apply preventive maintenance programs, root cause analysis, and data analytics to optimize system performance. (Preferred) Ability to support electrical equipment/system upgrades and replacements from planning through handover. (Preferred) Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at

TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or?presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.

We thank all those who apply, however, only those to be interviewed will be contacted.

Job Type: Full-time

Pay: $43.08-$50.70 per hour

Expected hours: 37.5 per week

Work Location: In person