Job Description

Position ID:
J0825-0702
Competition No.:
25-83
Job Title:
Supervisor, Business Intelligence
Job Type:
Permanent, Full-time
Open Positions:
1
Job Location:
Winnipeg, Manitoba, Canada
Work From Home Eligible:
Yes
Workplace Type:
Hybrid
Date Posted:
October 7, 2025
Closing Date:
October 28, 2025

About the Workers Compensation Board of Manitoba

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The Workers Compensation Board of Manitoba (WCB) serves workers and employers through a no-fault insurance system integral to the Manitoba economy. With approximately 600 employees, the WCB is dedicated to ensuring and supporting safe and healthy workplaces.



We put workers and employers at the centre of everything we do, providing services for injury prevention, compensation and facilitating return to health and work. Through SAFE Work Manitoba, a division of the WCB, we collaborate with our partners to build a strong culture of workplace safety and health by preventing injuries and illnesses before they occur.



If you're passionate about making a meaningful difference in people's lives, we invite you to join our dedicated team and contribute to a safer Manitoba.

Why work for us?

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If you're looking to make a real difference in your community, grow your career and work in a supportive, inclusive environment, the WCB is the place for you. We offer:


competitive wages compressed work week and flexible start times defined benefit pension plan 100% employer-paid benefits work from home program paid professional development health and wellness spending accounts paid mental health and wellness days staff appreciation and recognition events respectful, diverse and inclusive workplace culture

Apply today and see why we're one of Manitoba's Top Employers.

Job Summary

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The Supervisor, Business Intelligence provides leadership, guidance, direction and support to a team of Business Intelligence Analysts. The incumbent provides oversight and direction to the BI analysts group to ensure the deliverables produced meet the quality and analytical standards of the department. The incumbent works with the different WCB operational areas to identify their business needs and provide Business Intelligence solutions that support the WCB mission objectives.

Job Duties:

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Provides leadership, guidance, direction and support to the Business Intelligence Analysts; participates in the recruitment and selection of new staff; provides training and development plans; assigns workload; coordinates, authorizes and maintains vacation, work schedules, attendance and overtime; conducts performance reviews and identifies development/training needs; and ensures quality and time service standards of the department are met.



Supports operational areas, and WCB leadership in decision making through understanding business needs and working with the direct reports to produce deliverables that enable the business area to fulfil their objectives. Directly responsible for delivering or coordinating the most complex analysis assigned to the group.




Responsible for data quality including quality of department deliverables. Works with direct reports to ensure deliverables meet analysis, data and quality standards. Identifies issues with the WCB data and works with the respective area to fix them.



Responsible for communicating with external clients if required. External clients may require explanation or clarification of information provided to them by the Business Intelligence department. These discussions assist them to understand our information and to ease their concerns in some cases.




Creates management dashboards on WCB programs.



Develops and maintains relationships with internal and external stakeholders to address business needs and continuously improve the service provided by the Business Intelligence department.




Increases the WCB data literacy across the organization by providing education to users on the WCB Business Intelligence capabilities as well as the existing data assets. Works with internal users to identify and implement solutions that enable self-service.




Proactively, develops research studies and conducts analysis to uncover new trends or perspectives on WCB data and provides findings to the appropriate business unit for review.




Oversees the implementation, maintenance and support, monitoring, and enhancements of the WCB reporting environment.




Identifies and designs new Data Warehouse tools and datasets to improve service to the business units.



Pursues personal and professional development through continuing education, attending business and technical development courses/seminars; participating in professional organizations; keeping abreast of current trends and technologies; and maintaining relationships with experts in the field.



Performs other related duties as assigned.

Qualifications:

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University degree in Business Administration/Commerce, Economics, Mathematics or a related discipline



Minimum five (5) years' progressive experience in data analysis or research, including experience with SQL queries for data retrieval, with a minimum of two (2) years' experience supervising/leading data analysis activities



An equivalent combination of education and/or experience will be considered



Knowledge of supervisory techniques and principles



Knowledge of statistics and financial concepts

Proficiency in the use of a personal computer and software in a Windows environment including highly advanced proficiency in Microsoft Excel




Proficiency with database connection, data manipulation and advanced formulas



Strong analytical and problem solving skills to obtain information, evaluate data quality, develop research methods and analyse large volumes of data



Excellent verbal and written communication skills including the ability to present and explain complex information into plain language



Ability to develop reports, presentations and dashboards to graphically represent information from complex analysis



Strong interpersonal skills to work with all levels of stakeholders within WCB including delivering excellent customer service and while having empathy for the needs of the business



Ability to lead, motivate, counsel and supervise staff



Ability to think creatively and innovatively



Ability to lead, motivate, counsel and supervise staff



Ability to organize and prioritize workloads



Ability to work independently and in a team environment




Knowledge of tools such as PowerPivot, Power BI, PowerQuery and Reporting Services




Experience working in a data warehouse environment would be an asset



Detailed knowledge of WCB policies and systems would be an asset




Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required

Additional Information

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Ability to communicate proficiently in both official languages (English & French) is an asset.



A satisfactory criminal record check and verification of education will be required for the successful candidate.



The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resume if they are a member of these groups.



The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.



The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.




WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.


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