Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Superviseur, Exploitation (Entretien & Sxc3xa9curitxc3xa9)Galeries d'Anjou - Montrxc3xa9alLe Superviseur, Exploitation joue un rxc3xb4le clxc3xa9 dans notre organisation, assurant le bon fonctionnement quotidien de nos opxc3xa9rations. Ce poste dynamique requiert un leader capable de gxc3xa9rer efficacement une xc3xa9quipe, d'optimiser les processus et de maintenir des normes xc3xa9levxc3xa9es de qualitxc3xa9 et de productivitxc3xa9.CE QUE VOUS FEREZVous aurez comme principale responsabilitxc3xa9 de soutenir le Gestionnaire, Exploitation dans les txc3xa2ches lixc3xa9es xc3xa0 lxe2x80x99exploitation de lxe2x80x99immeuble Galeries dxe2x80x99Anjou, Place dxe2x80x99Anjou et du Centre Jean-Talon au niveau de la sxc3xa9curitxc3xa9 des immeubles et de son entretien.Gxc3xa9rer les contrats de service des diffxc3xa9rents entrepreneurs sous sa responsabilitxc3xa9, assurer la gestion des xc3xa9quipes en place, et entretenir des relations avec les dxc3xa9taillants et locataires afin dxe2x80x99offrir des services de qualitxc3xa9 supxc3xa9rieure;Sxe2x80x99impliquer lors de la nxc3xa9gociation/implantation des contrats dxe2x80x99entretien, sxc3xa9curitxc3xa9 et prxc3xa9vention incendie;Assister le Gestionnaire, Exploitation pour procxc3xa9der aux suivis et correctifs suggxc3xa9rxc3xa9s par les assureurs et suit aux d'inspections diverses;Gxc3xa9rer les diffxc3xa9rents programmes environnementaux, les comitxc3xa9s SST des immeubles et les dossiers de rxc3xa9clamation dxe2x80x99assurances;Sxe2x80x99assurer que les travaux sont exxc3xa9cutxc3xa9s en conformitxc3xa9 avec les rxc3xa8gles de santxc3xa9 et sxc3xa9curitxc3xa9 en place;Superviser la qualitxc3xa9 de service des activitxc3xa9s de la sxc3xa9curitxc3xa9 pour les immeubles sous sa supervision;Effectuer le suivi des rapports dxe2x80x99xc3xa9vxc3xa8nements auprxc3xa8s des divers intervenants;Participer activement aux nxc3xa9gociations/implantations des contrats sous sa responsabilitxc3xa9 ainsi que de leur exxc3xa9cution quotidienne;Superviser les inspections et assurer les suivis pour les systxc3xa8mes dxe2x80x99alarme incendie, gicleur et PIV;Contribuer xc3xa0 lxe2x80x99xc3xa9laboration des budgets opxc3xa9rationnels et participer au contrxc3xb4le des dxc3xa9penses tout au long de lxe2x80x99annxc3xa9e budgxc3xa9taire;Coordonner les projets dxe2x80x99amxc3xa9nagements, dxe2x80x99entretien et les travaux chez les locataires et agir xc3xa0 titre de point de contact avec les entrepreneurs et locataires pour tout ce qui concerne ces travaux;Apporter un soutien xc3xa0 son supxc3xa9rieur lors de mandats spxc3xa9ciaux;Rxc3xa9pondre aux appels dxe2x80x99urgence en dehors des heures de travail.Assurer la prxc3xa9paration annuelle de budget dxe2x80x99exploitation (Opex) et dxe2x80x99immobilisation (Capex) et xc3xa9tablir des plans quinquennaux dxe2x80x99investissement pour les diffxc3xa9rents bxc3xa2timents;Assurer un contrxc3xb4le des dxc3xa9penses tout au long de lxe2x80x99annxc3xa9e budgxc3xa9taire;Dxc3xa9cider de lxe2x80x99intervention approprixc3xa9e selon ses responsabilitxc3xa9s lors de situations dxe2x80x99urgence en sxe2x80x99assurant de garantir la sxc3xa9curitxc3xa9 des lieux et des locataires;Rxc3xa9pondre aux plaintes des locataires et effectuer un suivi et un contrxc3xb4le de qualitxc3xa9 des services rendus sous sa responsabilitxc3xa9;CE QUE NOUS RECHERCHONSDiplxc3xb4me dxe2x80x99xc3xa9tudes collxc3xa9giales dans un domaine connexe xc3xa0 la gestion immobilixc3xa8re ou expxc3xa9rience xc3xa9quivalente (3-5 ans);Expxc3xa9rience en gestion de contrat et gestion de personnel;Expxc3xa9rience en entretien du bxc3xa2timent et sxc3xa9curitxc3xa9;Expxc3xa9rience en gestion de projets dxe2x80x99amxc3xa9nagement locataire commerciale un atout;Expxc3xa9rience en mise en xc5x93uvre et en maintien de politiques, procxc3xa9dures et pratiques, y compris dans les domaines suivants : opxc3xa9rations de sxc3xa9curitxc3xa9; gestion des situations dxe2x80x99urgence; consignes permanentes; consignes de poste; santxc3xa9 et sxc3xa9curitxc3xa9 au travail; prxc3xa9vention incendie; lutte contre les incendies;Excellente connaissance en lecture et interprxc3xa9tation des plans mxc3xa9caniques, xc3xa9lectriques et architecturaux;Aptitudes informatiques nxc3xa9cessaires (MS Office,);Faire preuve de leadership et possxc3xa9der des compxc3xa9tences en rxc3xa9solution de problxc3xa8mes;Dxc3xa9tenir dxe2x80x99excellentes compxc3xa9tences dans le service xc3xa0 la clientxc3xa8le et de lxe2x80x99expxc3xa9rience avec le public;xc3x8atre en mesure de travailler efficacement dans un milieu dynamique, dxc3xa9tenir dxe2x80x99excellentes compxc3xa9tences en communication, en travail dxe2x80x99xc3xa9quipe et avoir le sens de lxe2x80x99organisation;xc3x8atre disponible xc3xa0 rxc3xa9pondre aux demandes urgentes qui pourraient xc3xaatre en dehors des heures ainsi que les fins de semaine;Bilinguisme franxc3xa7ais et anglais.---Operations, Supervisor (Maintenance & Security)Galeries dxe2x80x99Anjou xe2x80x93 Montrxc3xa9alThe Operations Supervisor plays a key role in our organization, ensuring the smooth daily functioning of our operations. This dynamic position requires a leader capable of effectively managing a team, optimizing processes, and maintaining high standards of quality and productivity.WHAT YOUxe2x80x99LL BE DOINGYour main responsibility will be to support the Manager, Operations in the tasks related to the operation of the Galeries d'Anjou building, Place d'Anjou and the Centre Jean-Talon in terms of building security and maintenance.Manage the service contracts of the various contractors under his responsibility, ensure the management of the teams in place, and maintain relationships with retailers and tenants in order to offer top quality services;Participate in the negotiation/implementation of maintenance, safety and fire prevention contracts.Assist the Operations Manager with follow ups and corrective actions suggested by insurers and following various inspections;Manage environmental programs, Health and Safety committees of assigned buildings and insurance claims;Ensure that the work is carried out in accordance with the health and safety rules in place;Oversee the quality of service of security activities for buildings under his supervision;Follow up on event reports with various stakeholders;Actively participate in the negotiation/implementation of contracts under his responsibility as well as their daily execution;Supervise inspections and follow up on recommendations for fire alarm, sprinkler and PIV systems;Contribute to the development of operational budgets and participate in the control of expenditure throughout the budget year;Coordinate development projects, maintenance and work at tenants' premises and act as a point of contact with contractors and tenants for all matters relating to this work;Provide support to his/her superior during special mandates;Respond to emergency calls outside of working hours.Ensure the annual preparation of operating budget (Opex) and capital budget (Capex) and establish five-year investment plans for the various buildings;Ensure control of expenditures throughout the budget year;Decide on the appropriate response according to one's responsibilities during emergency situations by ensuring the safety of the premises and tenants;Respond to tenants' complaints and carry out a follow-up and quality control of the services rendered under its responsibility;WHAT WExe2x80x99RE LOOKING FORCollege diploma in a field related to property management or equivalent experience (3-5 years)Experience in contract management and personnel managementExperience in building maintenance and security;Experience in managing commercial tenant development projects an asset;Experience in implementing and maintaining policies, procedures and practices, including in the following areas: security operations; emergency management; standard operating procedures; postal instructions; occupational health and safety; fire prevention; firefighting;Excellent knowledge of reading and interpreting mechanical, electrical and architectural plans;Computer skills required (MS Office,);Demonstrate leadership and problem-solving skills;Possess excellent customer service skills and experience with the public;Be able to work effectively in a dynamic environment, have excellent communication skills, teamwork and organizational skills;Be available to respond to urgent requests that may be outside of hours as well as on weekends;Bilingualism in French and English.Location:On-site xe2x80x93Montreal, QCIf this job description resonates with you, we encourage you to apply, even if you donxe2x80x99t meet all the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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