Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JLL est \xc3\xa0 la recherche d\'un Superviseur, Exploitation dynamique et exp\xc3\xa9riment\xc3\xa9 afin de joindre notre \xc3\xa9quipe. Dans ce r\xc3\xb4le cl\xc3\xa9, vous serez responsable de superviser et d\'optimiser les op\xc3\xa9rations quotidiennes de notre entreprise, en veillant \xc3\xa0 l\'efficacit\xc3\xa9, \xc3\xa0 la qualit\xc3\xa9 et \xc3\xa0 la rentabilit\xc3\xa9 de nos processus. Vous aurez comme principale responsabilit\xc3\xa9 de soutenir le Gestionnaire, Exploitation et l\xe2\x80\x99\xc3\xa9quipe dans les t\xc3\xa2ches li\xc3\xa9es \xc3\xa0 l\xe2\x80\x99exploitation des propri\xc3\xa9t\xc3\xa9s commerciales suivantes Laurier Qu\xc3\xa9bec et Place Ste-Foy situ\xc3\xa9es \xc3\xa0 Qu\xc3\xa9bec.CE QUE VOUS FEREZSuperviser l\'ensemble des aspects administratifs li\xc3\xa9s aux contrats avec l\'objectif de minimiser les co\xc3\xbbts d\xe2\x80\x99occupation et les risquesCoordonner les projets d\xe2\x80\x99am\xc3\xa9nagements, d\xe2\x80\x99entretien et les travaux chez les locataires et agir \xc3\xa0 titre de point de contact avec les entrepreneurs et locataires pour tout ce qui concerne ces travauxCollaborer \xc3\xa0 la pr\xc3\xa9paration annuelle de budget Opex, Capex et \xc3\xa9tablir des plans quinquennaux d\xe2\x80\x99investissement pour les diff\xc3\xa9rents b\xc3\xa2timentsContribuer aux appels d\xe2\x80\x99offres et analyser les documents techniques afin de r\xc3\xa9pondre aux exigences de la propri\xc3\xa9t\xc3\xa9D\xc3\xa9cider de l\xe2\x80\x99intervention appropri\xc3\xa9e lors de situation d\xe2\x80\x99urgence, et ce, de fa\xc3\xa7on \xc3\xa0 garantir la s\xc3\xa9curit\xc3\xa9 des lieux et des locatairesCoordonner les projets et \xc3\xa9v\xc3\xa8nements en lien avec l\xe2\x80\x99\xc3\xa9quipe du MarketingCollaborer au suivi des budgets, l\xe2\x80\x99approbation des factures et le respect de l\xe2\x80\x99\xc3\xa9ch\xc3\xa9ancier pour les projets dont il est responsableR\xc3\xa9pondre \xc3\xa0 des appels d\xe2\x80\x99urgence en cas de besoin en dehors des heures de travailS\xe2\x80\x99assurer de la certification des \xc3\xa9quipements \xc3\xa0 risque;Voir \xc3\xa0 la gestion des d\xc3\xa9chets et faire produire des \xc3\xa9tudes de caract\xc3\xa9risation annuelleMaintenir ses connaissances \xc3\xa0 jour en mati\xc3\xa8re de technologies connexes au b\xc3\xa2timent et \xc3\xa9mettre, au besoin des recommandationsAgir comme interm\xc3\xa9diaire aupr\xc3\xa8s des entrepreneurs et professionnelsProc\xc3\xa9der \xc3\xa0 l\xe2\x80\x99inspection p\xc3\xa9riodique des immeubles de fa\xc3\xa7on \xc3\xa0 \xc3\xa9laborer des programmes d\xe2\x80\x99entretien r\xc3\xa9gulierCoordonner et participer au processus d\xe2\x80\x99octroi et d\xe2\x80\x99ex\xc3\xa9cution des contrats, assumer le suivi des travaux ainsi que l\xe2\x80\x99achat de mat\xc3\xa9riel, produits, \xc3\xa9quipementG\xc3\xa9rer l\xe2\x80\x99entretien g\xc3\xa9n\xc3\xa9ral int\xc3\xa9rieur des propri\xc3\xa9t\xc3\xa9s avec la collaboration des techniciens en b\xc3\xa2timentApprouver les travaux r\xc3\xa9alis\xc3\xa9s et recommander le paiement des facturesFournir des services techniques, de soutien et de conseils.Superviser les contrats d\xe2\x80\x99entretiens int\xc3\xa9rieur tel que l\xe2\x80\x99entretien m\xc3\xa9nager, l\xe2\x80\x99entretien paysager int\xc3\xa9rieurCE QUE NOUS RECHERCHONSDEC dans un domaine technique ou autre formation jug\xc3\xa9e \xc3\xa9quivalente jumel\xc3\xa9e \xc3\xa0 une exp\xc3\xa9rience pertinenteD\xc3\xa9tenir un minimum de 4 \xc3\xa0 5 ann\xc3\xa9es d\xe2\x80\x99exp\xc3\xa9rience pratique en milieu de travail dans les domaines de l\xe2\x80\x99entretien d\xe2\x80\x99immeuble et la coordination de projetBonnes connaissances des divers syst\xc3\xa8mes de gestion automatis\xc3\xa9s du b\xc3\xa2timentAvoir un souci pour les pratiques \xc3\xa9coresponsables et pour l\xe2\x80\x99am\xc3\xa9lioration de l\xe2\x80\x99efficacit\xc3\xa9Comp\xc3\xa9tences en informatique requises (Suite MS Office)Faire preuve de leadership et poss\xc3\xa9der des comp\xc3\xa9tences en r\xc3\xa9solution de probl\xc3\xa8mesD\xc3\xa9tenir d\xe2\x80\x99excellentes comp\xc3\xa9tences dans le service \xc3\xa0 la client\xc3\xa8le et de l\xe2\x80\x99exp\xc3\xa9rience avec le publicAvoir le sens de l\xe2\x80\x99organisation et \xc3\xaatre en mesure de prioriser le travail pour lui-m\xc3\xaame et les autres membres de l\xe2\x80\x99\xc3\xa9quipe ainsi que les sous-traitants\xc3\x8atre disponible \xc3\xa0 travailler les fins de semaine en cas d\xe2\x80\x99urgenceBilinguisme fran\xc3\xa7ais et anglais serait un atoutCE QU\'IL Y A POUR VOUSJoignez vous \xc3\xa0 un chef de file du secteur et fa\xc3\xa7onnez l\xe2\x80\x99avenir de l\xe2\x80\x99immobilier commercialDes investissements massifs dans les technologies de pointe afin d\xe2\x80\x99optimiser votre travailUn r\xc3\xa9gime d\xe2\x80\x99avantages sociaux complet et concurrentielUn milieu de travail stimulant, con\xc3\xa7u pour votre croissance et votre bien-\xc3\xaatre*Interactions orales et/ou \xc3\xa9crites avec des locataires ou partenaires externes bas\xc3\xa9s \xc3\xa0 l\xe2\x80\x99ext\xc3\xa9rieur du Qu\xc3\xa9bec (par exemple, fournisseurs de services, cabinets d\xe2\x80\x99avocats, pairs, banquiers, firmes de courtage, firmes d\xe2\x80\x99analyse de cr\xc3\xa9dit, agences de cr\xc3\xa9dits, client\xc3\xa8le non-francophone, etc.)----JLL is seeking an experienced and dynamic Operations Supervisor to join our team. In this key role, you will be responsible for overseeing and optimizing the day-to-day operations of our business, ensuring efficiency, quality, and profitability across our processes. Your main responsibility will be to support the Manager, Operations and the team in the tasks related to the operation of the following shopping malls properties: Laurier Qu\xc3\xa9bec and Place Ste-Foy located in Quebec City.WHAT YOU\xe2\x80\x99LL BE DOINGOversee all administrative aspects of contracts with the objective of minimizing occupancy costs and risksCoordinate fit-up projects, maintenance and work at tenants\' premises and act as a point of contact with contractors and tenants for all matters relating to this workCollaborate in the annual preparation of Opex and Capex budgets and establish five-year investment plans for the various buildingsContribute to calls for tenders and analyze technical documents to meet the requirements of the propertyDecide on the appropriate response to an emergency situation in order to ensure the safety of the premises and tenantsCoordinate projects and events related to the Marketing teamCollaborate in the monitoring of budgets, the approval of invoices and the respect of deadlines for the projects for which he/she is responsibleRespond to emergency calls when needed outside of working hoursEnsure the certification of high-risk equipmentWaste management and annual characterization studies producedMaintain up-to-date knowledge of building-related technologies and issue recommendations, as requiredAct as an intermediary with entrepreneurs and professionalsConduct periodic inspections of buildings in order to develop regular maintenance programsCoordinate and participate in the process of awarding and executing contracts, monitoring work as well as the purchase of materials, products, equipmentManage the general interior maintenance of the properties with the collaboration of the building techniciansApprove the work performed and recommend payment of invoicesTo provide technical, support and advisory servicesSupervise interior maintenance contracts such as housekeeping, interior landscapingWHAT WE\xe2\x80\x99RE LOOKING FORCollege diploma in a technical field or other training deemed equivalent combined with relevant work experienceMinimum of 4 to 5 years of practical experience in the workplace in the fields of building maintenance and project coordinationGood knowledge of the various automated building management systemsHave a concern for eco-responsible practices and for improving efficiencyComputer skills required (MS Office Suite)Demonstrate leadership and problem-solving skillsExcellent customer service skills and experience with the publicHave a sense of organization and be able to prioritize work for themselves and other team members as well as subcontractorsBe available to work weekends in case of emergencyBilingualism in French and English would be an assetWHAT\xe2\x80\x99S IN IT FOR YOUJoin an industry leader and shape the future of commercial real estateDeep investment in cutting-edge technology to power your workComprehensive and competitive benefits planA supportive, caring and diverse work environment designed for your growth and well-being*Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.)Location:On-site \xe2\x80\x93Quebec, QCIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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