Job Description

Job Requisition Id: 181421
Business Function: Human Resources
Primary City: Ottawa
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBCC)
Employee Class and Level: OP 02
Number of Vacancies: 1
Recruiter\'s name: VANESSA VIEUX
Position Reports To: MIRIAM NABBAALE
Area of Competition: Ottawa
Posting Date (MM/DD/YYYY): 2024/05/30
Closing Date (MM/DD/YYYY): 2024/06/06The Superintendent, Training is accountable for the implementation and administration of new and existing Corporate training programs relating to mail processing, delivery operations and the introduction of new products, services, processes, systems and equipment. The Superintendent is also responsible for the implementation and administration of Leadership development programs, and approved local training initiatives relating to Fulfill Operations. The Superintendent is responsible for the quality and cost effectiveness of the delivery of training to all client groups. He/she contributes to the establishment of appropriate training needs, and provides input for changes and/or improvements to existing programs. The Superintendent is accountable to lead, coach and develop the Learning and Development Training team members under their direction, and staying current with relevant skill and qualification levels required by his/her staff for effective program delivery, post delivery follow-up and analysis. He/she also promotes, establishes and maintains good employee/management relations.Job ResponsibilitiesBelow are the main job requirements and responsibilities for the Superintendent, Training Operations.

• In conjunction with the client, evaluates and establishes training needs within mail processing, delivery operations and related areas. Participates in the planning process and development of course schedules and course delivery methods, taking into consideration availability of instructors, instructor skills, equipment, venue availability and client needs in order to ensure the delivery of quality training.
• Implements and administers Corporate operational, technical and leadership training programs, and ensures effective training is conducted in relation to all aspects of mail operations both on and off site as required. Ensures programs are delivered in the most appropriate, cost effective manner across all operating shifts.
• Monitors and evaluates programs for desired impact and effectiveness. In consultation with clients and staff, identifies and recommends appropriate changes/modifications to Corporate programs or curriculum to support continuous improvement. Regularly dialogues with Corporate Learning and Development team providing feedback on quality and delivery effectiveness of national programs and input for improvements. Ensures that requirements for new or additional programs are effectively and regularly transmitted to Corporate Training, and that the subsequent programs are implemented.
• Adapts training programs, if required, to meet local needs.
• Forecasts and estimates training activity costs and operates within budget limitations and restrictions. Explains any variances if required.

Job Responsibilities (continued)

• Provides counselling and coaching to employees, and provides direction and recommendations to employees and management staff on further training or remedial action required.
• Responsible for overseeing the inputting of training information into the training records system. Ensures driver history records are current and accurate. Maintains training and certification records on all employees requiring specialized training, certification or recertification. Schedules and coordinates with the management teams the required retesting and retraining as per Corporate standards. Provides results and corrective action required to management.
• Provides regular and ad hoc reports on training to management.
• Responsible for all aspects of subordinates\' HRP&D process including performance management, competency assessment, training and development, and for administration of SAP Time and Leave, and other personnel issues as they may develop. Ensures proper succession planning occurs. May be required to recommend and impose discipline, and issue, re-issue, or rescind authorization of individuals to operate Corporate vehicles and equipment. Promotes and maintains good employee/management relations.
• Remains current on the latest Training and Development methodologies, practices and technology.

QualificationsEducation

• High School diploma or provincial equivalent (GED)

Experience

• Degree, diploma, or certificate from an accredited university/college in one of the following: Adult Education, Instructional Design, Program Evaluation, Organizational Learning, Psychology OR A combination of a high school diploma and current relevant experience
• Minimum 2 years\' experience managing a team within a unionized environment
• Minimum 3 years\' of cumulative, current experience delivering training in a classroom or operational environment using formal curriculum (current experience is defined as experience obtained within the last five (5) years)
• Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

Other Candidate Requirements

• Possess a valid permanent driver\'s license (no graduated or temporary license)
• Possess at minimum, a valid provincial class D/3 (for medium/5-ton vehicles) driver\'s license
• Have a satisfactory safe driving record per CPC\'s Driver Safety Program, which includes:

a) Have not received more than 2 moving violations in last 3 year
b) Have not had more than three demerit points assigned in one single violation
c) Have not had license suspension or prohibition of any kind in last 3 yearsAssets

• Experience in Collection and Delivery, Transportation or Mail Processing environment
• Advanced knowledge of Microsoft Office and broad knowledge of SAP (e.g., experience preparing sophisticated presentations in PowerPoint for class room delivery - incorporating themes, charts, tables, graphics and animation effects and producing advanced slide shows; experience providing training on SAP)

Other InformationSafety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post\'s Substance Use Policy.Employment EquityCanada Post will represent Canada\'s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.AccommodationCanada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.Our signature behavioursMake the call - We\'re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination- We understand Canada Post\'s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others - We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride- We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.Our values
Our Values have three dimensions: \xe2\x80\x9cWe matter as individuals, We matter to one another, We matter to our country\xe2\x80\x9d
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone\'s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we doPosition Occupancy
Applicants who are currently members of the employee group - the provisions of the collective agreement apply which respect to position occupancy requirements.Applicants who are currently members of another employee group - should contact their human resources representative to learn more about their position occupancy requirements.Interview Notification
Should you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function/region that you can be considered for this opportunity.

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