Job Description

Job Requisition Id: 169720
Business Function: Delivery Operations
Primary City: Windsor
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 03
Number of Vacancies: 1
Recruiter\'s name: VANESSA VIEUX
Position Reports To: COLLEEN GASCOIGNE
Area of Competition: Windsor C&D
Posting Date (MM/DD/YYYY): 05/30/2023
Closing Date (MM/DD/YYYY): 06/07/2023



The Superintendent, Delivery Centre (C&D) plans coordinates and directs the operation of one or more delivery units in accordance with Corporate regulations, procedures and safety practices.

Job Responsibilities

Below are the main job requirements and responsibilities for the Superintendent, Delivery Centre (C&D).

• Coordinates with Route Measurement to ensure the restructuring of delivery routes and the establishment of new delivery service that address operational efficiency, corporate initiatives, and service demands and commitments.

• Ensures the integrity of all data in systems and the timely and accurate identification of mail volume and labour data to Production Control and Reporting (PC&R). Works with PC&R to establish optimum resource requirements and participates in the planning, development and achievement of the annual Operating plans.

• Inspects/audits all areas and aspects of the delivery operations to ensure adherence to corporate and legislated regulations and procedures. Monitors, reviews and analyzes data/information and reports on the performance of the delivery area and works with enablers to assess the efficiency of the delivery centre operation. Determines where improvements to efficiency and/or customer experience can be realized and puts in place, as required, corrective measures and controls to ensure achievement of performance targets.

• Monitors compliance with corporate addressing systems and policies. Takes corrective action to ensure office are current with AMS (Address Management System).

Job Responsibilities (continued)

• Leads, directs, coaches, and provides guidance to a team comprised of one hundred and one or more supervisors, clerks and delivery staff engaged in the sorting, routing and delivery of mail. Oversees staffing, the development of objectives, and performance management, including attendance management. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement. Creates learning and knowledge transfer opportunities for assigned staff.

• Promotes and implements workplace safety and health programs and processes for their work unit. Addresses and resolves health and safety issues in a timely and efficient manner and may chair, or participates as a member of, the local health and safety committee.

• Ensures employees are aware of mail security procedures and practices with respect to equipment, premises, vehicles, postal values, street furniture and other corporate assets. Identifies security concerns and problems and takes corrective action to resolve them.

• Promotes and maintains good public relations. Projects professional service standards and ensures customer experience is a priority when investigating and resolving service issues and complaints.

• Performs other related duties as required.

Qualifications

Education

• High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)

Experience

• Minimum 2 years\' experience as a supervisor in collection and delivery/transportation
• OR Minimum 4 years\' experience managing a team within a unionized environment.
• Working knowledge of Microsoft Office.

Other Candidate Requirements

• Possess a valid permanent driver\'s license (no graduated or temporary license)
• Have a satisfactory safe driving record per CPC\'s Driver Safety Program , which includes:

a) Have not received more than 2 moving violations in last 3 year

b) Have not had more than three demerit points assigned in one single violation
c) Have not had license suspension or prohibition of any kind in last 3 years

Assets

• Post-secondary degree/diploma
• Experience working in a delivery environment
• Experience working in a customer service role

Other Information

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada\'s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call - We\'re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination- We understand Canada Post\'s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others - We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride- We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values
Our Values have three dimensions: \xe2\x80\x9cWe matter as individuals, We matter to one another, We matter to our country\xe2\x80\x9d
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone\'s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do

Position Occupancy
Applicants who are currently members of the employee group - the provisions of the collective agreement apply which respect to position occupancy requirements.

Applicants who are currently members of another employee group - should contact their human resources representative to learn more about their position occupancy requirements.

Interview Notification
Should you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function/region that you can be considered for this opportunity.

Canada Post